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Lowe's Home Improvement

4.2

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Burlington, NC Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

125 Huffman Mill Rd, Burlington, NC, 27215, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,478 reviews
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Nancy Alton Schloss's profile image
Nancy Alton Schloss 
recommend  Recommended
6 years ago

My experience with their customer service was exemplary. Debbie McGuire from the Burlington store is simple awesome and attentive to detail. 

John Harrod's profile image
John Harrod 
6 years ago

Went to return an item under warranty per call to manufacturer. “We need an RA number…I can’t believe you didn’t get one!!” I’ve done this exact thing before without issue. Of course the customer service was closed. If I call and don’t get a damn number to satisfy Lowe’s. I really needed this taken care of as a hurricane is approaching, the items aren’t well stocked, and my wife wouldn’t have to lug the thing in the store. I should have walked out after the lady first caught an attitude. I’m doing what I was told. Don’t sell... read more

Amy Tomlinson's profile image
Amy Tomlinson 
6 years ago

We will NEVER buy appliances from Lowe's Home Improvement again. This is our second time trying to purchase appliances from this company and it has been completely ridiculous. The Burlington NC location did not have the drier we wanted in stock so they sent us to the Mebane NC location. At the Mebane location, all 8 driers were damaged and not for sale. Then Mebane told us the Chapel Hill NC location had two in stock, we asked them to call and confirm they said: "No, they never answer the phone." Luckily we called the Chapel... read more

Nick Collins's profile image
Nick Collins 
7 years ago

I came into this Lowe's on 5/3/18 and ordered a custom door. The expected delivery was 2 - 3 weeks. On the third week Randy calls and informs me the door has been delivered but the frame is busted. He re-orders the door with the same ETA for the next delivery. I get an automated call on 6/23/18 saying my second door has been delivered to the store. I go to pick it up and a lady at the front desk tells me that it is also damaged. I have now been waiting 56 DAYS for a door. I have already made a payment on an item I still have... read more

Julie Richards Moore's profile image
Julie Richards Moore 
7 years ago

Big difference between the lowes in Mebane and in Burlington. In Burlington you have to beg somebody to help you and they see you waiting for help but they just keep on socializing!!!!@#$%&%#@ And they only had 2 people checking out everybody on a busy Saturday morning but in Mebane they're more than willing to help you! 

Jennie Webb Huffines's profile image
Jennie Webb Huffines 
recommend  Recommended
7 years ago

We had to buy a new refrigerator quick and they went above and beyond to help us get the one we needed and take care of any issues we had! Thank you especially to Vance, Quentin, Ramiro, and Zachary! We are really grateful for all you did 

Tina Rice's profile image
Tina Rice 
7 years ago

No employees would help me find anything! In fact one would not put his cell phone down long enough! Another customer ended up helping me!� 

Tim Riggs's profile image
Tim Riggs 
7 years ago

Lowe’s Home Improvement in Burlington is awesome! Great selection from garden supplies, landscaping, do it yourself plumbing and electrical, etc. 

Dana Cates Bryant's profile image
Dana Cates Bryant 
7 years ago

I have been trying to paint 1 room. 1. First time, they couldn't even match to their own sample. Second can, good enough. Ran out, barely, third can, not even close. Much darker, but since we had trimmed the whole room, we decided to just paint the whole room with the wrong color. So 4,5,6,7 cans don't match anything. And it's from a swatch in the display, and I had a sample mixed. Super unhappy. Very nice employees in Burlington and Mebane, but when Lowe's says they can match anything, nope, they can't 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 2,478 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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