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Lowe's Home Improvement
- Home Improvements
- Homewood, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Homewood, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
375 State Farm Pkwy, Homewood, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Do not use Lowes for window installation. I ordered windows late May. When the windows were delivered one was wrong size. It took them quite some time to figure out the correct size and reorder. The replacement window was delivered to the store and when it was time to deliver several weeks later they discovered it was broken. A new window was ordered about a week later and was supposed to be delivered on October 28. As of Nov 13 I am still waiting for the window. Customer service is terrible.
i was in there today and they are not enforcing mask laws. so you take your health in your own hands by shopping here.
My washer panel is broken, the repairman checked it a week ago. Today I am informed that the part is on backorder from the factory. Called warranty dept to see what can be done. They say their process is 2 to 5 days to check on what I was texted today from service care (who handles Lowe's warranty repairs).This is really dragging out. No more whirlpool for me and I think I'll go with a local appliance dealer who has their own in house repairman next time.
We went in to the Homewood store today to spend $2500-$3000 on a new washer and dryer and left with nothing because the associate in appliances couldn't be bothered to tell us what was in stock. All he would tell us was "no" and "maybe". We left and went to another retailer where an associate spend 20 minutes on her computer finding what was available and giving us options. She made a sale because the guy at Lowe's just didn't want to be bothered.
I could not be anymore disappointed! I received a call at 7:15 am stating my delivery would be made TODAY between 8a-8p and I would receive a call 30-45 minutes before delivery was made.... called the Homewood store and spoke with someone at the customer service desk that was “too busy” to look up and confirm on the log how much longer it would be but also confirmed a phone call would be made 30-45 minutes before delivery was made.... guess what folks, at 7:30 pm still no call and now the store is closed!!!! Who am I suppose... read more
Just pitiful. I’ve never seen such uselessness in one building. The employees literally run/hide from you. If you can catch one, beware as your gonna be on the receiving end of some rudeness. Other than Walter (elderly white man), none of your employees want to be there. Me either. I’ll never come into this store again.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 3.8 star rating with 2,102 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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