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Lowe's Home Improvement

4.1

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes... read more

Location details

2055 S 11th St, Niles, MI, 49120, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,767 reviews
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William McNae's profile image
William McNae 
4 years ago

I used to be a regular customer and have spent over $25,000 in the store. But I refuse to shop there now because of their lax enforcement of covid protocols. I find it particularly insulting that the sign they have posted requiring that customers wear masks is on an 8 x 11 sheet of paper posted at shin level where no one sees it unless they are looking for it. Only 70% of the staff was properly wearing a mask and the public service announcement in regard to covid makes no mention of wearing a mask and encourages people to co... read more

Robert Dickens's profile image
Robert Dickens 
4 years ago

Yesterday afternoon we came into your store ready to purchase a refrigerator. There were two associates there in the department then they disappeared. I see this all the time in your store. Instead of offering to help they walk the other way. We will go some place else to get our refrigerator. 

Kelly Kendall's profile image
Kelly Kendall 
4 years ago

I would like to request you hire people that know what they are doing. we talked to a man who said he could put two pallets of concrete on are trailer. in the time we paid 5 mins he left and we got stuck making two trips risking our life because the new people working could only get them barely on... 

Jeremy Kelly's profile image
Jeremy Kelly 
4 years ago

Their customer service skills are totally lacking. I was forced to order online and do a pickup because they refused to pay attention to me while I was looking to buy a grill. 

Joseph Barron's profile image
Joseph Barron 
5 years ago

Price discrepancy’s. Manager wouldn’t price match the Lowes app for pricing. 

Marc Cahill's profile image
Marc Cahill 
5 years ago

Great customer service.... Excellent products.... this is my goto place! 

Dorothy Poledna's profile image
Dorothy Poledna 
6 years ago

My husband bought stockade fence waited almost an hour to get loaded. He went to customer service once they called for someone no one came. Told they was doing inventory and was short handed. He waited some more and no one came. So he went back to customer service to get money back. He got the money returned to debit card but at that point someone should have gotten someone to load him. I’m sorry we will shop at Menards. 

Ethan Rogers's profile image
Ethan Rogers 
6 years ago

Have yet to get a straight, and solid price of lumber. Headed elsewhere 

Gabby Legus's profile image
Gabby Legus 
6 years ago

Literally no one knows what they’re doing. I don’t know why they work in any department. No one can find anything. And the customer service is horrible. It’s worth the drive to go to Mishawaka. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,767 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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