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Lowe's Home Improvement

4.0

About this business

Lowe's® stores carry over 20 product categories ranging from flooring, appliances, and tools to paint, lumber, and nursery products. Lowe's® also carries the world's leading brands including Whirlpool, Samsung, John Deere, and Porter-Cable. With order 40,000 products in stock and more than 500,000 products available by special order, Lowe's® has been helping customers improve the places they call home for more than 60 years. 

Location details

1621 SW Arvonia Pl, Willard, KS, 66615, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,855 reviews
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Laurel Ziegler's profile image
Laurel Ziegler 
5 years ago

Asked 2 associates to find a seasonal item for me. One said they couldn't find it. The other one told me to just order it online. I did order it online to pick up and it took another associate who's job it is to find products for online pick up 40 minutes to find. I could have just ordered it online and had it delivered to my house for less hassle. No wonder so many stores are closing in Topeka, who wants to deal with laziness when it's just easier to do it yourself?! 

Tabatha Llamas's profile image
Tabatha Llamas 
5 years ago

I love this store. Have always had great customer service. 

Phyllis Reigle Funk's profile image
Phyllis Reigle Funk 
5 years ago

Is it true that Lowe's no longer give a discount to those who served in our military? If so, that's a slap in the face to all those men and women. Shame on you! There are other big box stores that sell the items you do. 

Kathy Kuker's profile image
Kathy Kuker 
5 years ago

I was in there yesterday and will never go back. I couldn't get anyone to help me load my car with the landscape stuff I needed and the cashiers were to busy talking to each other to even speak to me as I checked out with only the things I could load myself. The only thing the cashier said to me was when she told me my total. Not even a thank you. 

Rebecca Miller's profile image
Rebecca Miller 
5 years ago

The salespeople who worked with us on doors and windows are great. Their delivery system and management are incompetent and not interested in improving the process. Daniel the manager told me, "I've been on many deliveries and they almost never going according to plan." Well, guess it's time to figure out the problem and fix it. 

Parrish Stevens's profile image
Parrish Stevens 
5 years ago

The worst customer service. I used to go here daily for my work and loved to people. I’ve moved and was back and the customer service was so bad the VA would be jealous. Lucky for me there’s a Menards next door. 

Eric Deters's profile image
Eric Deters 
5 years ago

It took 50 minutes from the time on the receipt to get a forklift to get two bundles of fence boards. This is not the longest I have had to wait here. This is a joke. 

Ron Lopez-Reese's profile image
Ron Lopez-Reese 
5 years ago

A closed section with a associate helping another customer and I'm asked to leave??? Should have asked if I needed help! Off to Menard's...Merry Christmas! 

Laura Wessel's profile image
Laura Wessel 
5 years ago

We have been trying since February 2nd to get our carpet installed. Upon finally getting someone to order it they arrived on March 3rd and to this day it's not finished. I have been in the store and talked to multiple people. I am always told the same thing "we can't help you but someone will call you tomorrow". Last night I finally talked to a service manager who told me they would call me today with a resolution". Today I got a message from him "Someone from installation will call you". I've had been in the store multiple ... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,855 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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