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Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Rocky River, OH Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

20639 Center Ridge Rd, Rocky River, OH, 44116, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,332 reviews
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Adam Lanning's profile image
Adam Lanning 
6 years ago
Cheryl Anderson's profile image
Cheryl Anderson 
7 years ago

We are redoing our bathroom and came in last Saturday. William Bell took the time to answer all of our questions about different shower door styles and rain shower heads. We had gone to Home Depot and the employee we spoke to there suggested we go home and look on line for information. We had completely different experience with Mr Bell. The shower base we wanted had a display model that looked off in color, when they brought out our box Mr Bell insisted we look inside to make sure we were happy. When we finish this project ... read more

Damian Stiles's profile image
Damian Stiles 
7 years ago

Your customer service sucks I will never buy anything from Lowes in my lifetime 

Olivia Ungvarsky's profile image
Olivia Ungvarsky 
7 years ago

Very friendly && so helpful. Was looking for knobs && so many people asked me if I needed help before I could even ask ! Great place 

Teresa Nagel's profile image
Teresa Nagel 
7 years ago

I contracted with Lowe's on May 26, 2017 to install a 9x14 deck which I had to pay for up front. At that time I was promised the deck would be done by the second week of July. It is now the second week of August and all I have to show for my 8K spent is: dead grass, a front door I can't use, demo debris field, six post sticking out of the ground, and a driveway where I am unable to park my car. Numerous calls to L*** and D**, who work for Lowe's and all I get is run around. Way to go Lowe's. Your customer service sucks! 

Deb Yantek's profile image
Deb Yantek 
7 years ago

Liked the item I ordered but service here is atrocious and always has been. I've been waiting over 30 minutes for an item we ordered. Received message "item ready for pickup ". Clearly no one told the store!!!!! 

Matt King's profile image
Matt King 
7 years ago

S-L-O-W. IF YOU HAVE ALL DAY TO KILL, THEY ARE GREAT! 

Tammy Gunion's profile image
Tammy Gunion 
7 years ago
Ayla Nicole's profile image
Ayla Nicole 
7 years ago

This store is sort of a crap shoot. Sometimes the employees are friendly and helpful. sometimes they are neither friendly nor helpful. I find that the employees working the floor seem less inclined to give good customer service where the cashiers are usually quite friendly. This is typical of any time I visit the store. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,332 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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