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Lowe's Home Improvement

3.9

About this business

Location details

6225 Ulali Dr, Keizer, OR, 97303, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
3.92,201 reviews
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Aaron Nevel's profile image
Aaron Nevel 
7 years ago

Misogynistic!!! Lowes must not like women becuase they allowed people to joke, make fun of and snicker at and about my wife, saying"this is not fast food you cant have it your way. Wow they must not enjoy educated, self dependent woman to shop at this store. great job for no help at all. 

Teresa Rodden's profile image
Teresa Rodden 
7 years ago

I prefer Home Depot over Lowe’s for the sole purpose of customer service. I don’t know if HD pays better or provides better employee packages but Lowe’s employees are seldom professional or make any effort to help you. This has been consistent over the last five years and over the Clackamas, Tigard, and Keizer stores. Our most recent was online order that is supposed to make the process simple. I suppose that’s if no one calls out or late and when you get there interested in helping you. Your buyers do a good job with mercha... read more

Alicia Self's profile image
Alicia Self 
7 years ago

This right here is honorable. Thank you. 🇺🇸 

Moayad Adham's profile image
Moayad Adham 
8 years ago

Stopped by to purchase some picnic tables. 4-5 associates failed to guide me to the right aisle as they were hanging out and chatting at the main door. not to mention another associate being sarcastic when I shared my negative experience. Of course, I left the store shortly after getting lost in the huge garden section. Called to talk to the store manager, but the phone operator said he is gone and no one in the store has access to his schedule. Going back to Home Depot. 

Tanya Shannon's profile image
Tanya Shannon 
8 years ago

Awful customer service! Bought a dryer Saturday (3 days ago) and it already doesnt work. I called asking if hey would deliver a new one and take the one that doesn’t work but since we didn’t get it delivered they cant do that even though its free delivery for appliances over 398 dollars! It was 470! I don’t think we should have to keep going back and fourth for a product they sold that was defective. Dryers aren’t light by any means! Then said if they even did deliver it wont be til over a week. Online states free NEXT DAY d... read more

Sheena Beeks-Payne's profile image
Sheena Beeks-Payne 
8 years ago

Was refused a military discount, and a price match and employee refused to get a manager! 

Deanne Yoder Smith's profile image
Deanne Yoder Smith 
8 years ago
Brian Hamlin's profile image
Brian Hamlin 
8 years ago
John Livengood's profile image
John Livengood 
8 years ago

By far the worst customer service of any building supply box store anywhere. Bad attitudes, employees are NOT looking for customers to help....they are too busy hiding or yacking with each other. Last time I was in, I looked 20 mins for 2 items which I never found. I asked for help at the front customer "no" service counter and got several different locations where they MIGHT be found. Finally after another 10 min of looking, an older gentleman dropped what he was doing, got off his fork lift and escorted me to where I neede... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 2,201 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m. 

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