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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Peoria, IL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

5001 N Big Hollow Rd, Peoria, IL, 61615, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,513 reviews
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Sheila Pesch Johnson's profile image
Sheila Pesch Johnson 
recommend  Recommended
4 years ago

Had to buy a washer. the men were very helpful and made sure they had the one we wanted as I needed it ASAP. 

Todd Schneider's profile image
Todd Schneider 
4 years ago

It is unacceptable to be told “idk, this isn’t my department”. This happens twice on Thursday ~noon. All I hear was “Idc, this isn’t my department” and will NOT return to this location EVER. I don’t give 3 strikes bc that’s for baseball. Please, decide to close bc in my opinion your business is trash and customer service does not exist at this location. Some BIG rough looking female manager asked us how are day was on the way out, I was much more gracious and generous to not … See more 

Matthew K. Dotson's profile image
Matthew K. Dotson 
recommend  Recommended
4 years ago

Store very clean, employees very helpful and pleasant. 

Alfonso Dangerfield's profile image
Alfonso Dangerfield 
4 years ago

worst customer service ever, the woman working in the paint department extremely lazy and not to smart 

Kari Rodrigue's profile image
Kari Rodrigue 
5 years ago

Been waiting since 7/19 (today is 7/30) for a smoker I ordered for my parents to be assembled. I’ve made 5 calls and no one seems to have any motivation to physically check on the status and get my product to me in a timely fashion. Ridiculous. 

Stephanie Blue's profile image
Stephanie Blue 
5 years ago

The worst customer service in the paint department. We waited for ten minutes and no one even acknowledged we were there. We were looked at by the staff, but not one person said a thing to us. 

Donna Siegrist's profile image
Donna Siegrist 
5 years ago

Your service is terrible!!!! Worst customer service ever..the employees have no idea what they have in stock...Lowes needs to train their employee better...when you call they just transfer you around and around until you just give up!!!! I would be embarrassed to have my name on this company. They just don't CARE!!!!!! 

Jessica Smalley's profile image
Jessica Smalley 
5 years ago

My grandma ordered a washer that was supposed to be delivered on 04/24/2020 and it was a scheduled time. It was never delivered and when she called this morning they just gave her the run around. They said yes it’s in the computer that it was supposed to be delivered but they don’t know why it wasn’t. You’re employees are very rude and basically told my grandma she didn’t know what she was talking about. 

Karen Newton's profile image
Karen Newton 
5 years ago

Got great service from Brice in paint at Peoria store 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,513 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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