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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Altoona, IA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

3610 8th St SW, Altoona, IA, 50009, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,797 reviews
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Aaron Anderson's profile image
Aaron Anderson 
4 years ago

This place sucks! Go somewhere where you matter (Menards) I spent 4000 on a fridge and saw a dent, called them and to get a new fridge I have to spend another 4,000 on a fridge and then when they get the fridge back they will refund my money, even with the 5 year extended warranty, I will never do business here again and if you want to save yourself the heartache and hassle stay away from Lowe’s. GARBAGE! 

Ann Osgood's profile image
Ann Osgood 
4 years ago

We ordered a washing machines almost a month ago it was supposed to be delivered on 9/28. Between 2 and 6. They called at 9 pm and told me it would not be delivered that day. They rescheduled it for 9/30 between 4:30 and 8. They called around 5 and said the time had changed to 5 to 9. (At least they called this time). I had told them when I rescheduled I did not want to wait all day. Once again I m sitting here waiting for the delivery. I am at your mercy I need the washing machine. I was told they would cancel the delivery ... read more

Matthew Preston's profile image
Matthew Preston 
4 years ago

Altoona Lowes has to be the worst store in the chain, have done lots of business with them and the customer service just gets worse with every visit. I'm finding it easier to deal with Menards and driving 15 miles to the nearest Home Depot. Seems Lowes of Altoona, Ia just doesn't care. Common sense tells me if, if they don't get their act together, I'm betting they will close. 

Joslyn Hannam's profile image
Joslyn Hannam 
4 years ago

Went to pick out a fridge as soon as possible for my 80 year old Grandma today. We needed something in her price range and in stock. Had to find someone to help- nobody in the appliance section. Got information and left to shop around. Later called to purchase the fridge we looked at. All went fine until I got a call later that they must have had another customer buying the last fridge in stock at the same exact time as me and I no longer had a fridge but they’ve already checked a near by location and would call me back- fin... read more

John Clayton's profile image
John Clayton 
5 years ago

I have had severe problems with service over the past three years. Currently, a mower for repair. May 6th phoned for the repair to be set up through the warranty. Have phoned, and phoned, and phoned. No action to return my lawn mower. It is July 15th. The repair shop told me the first week of July it was done and would get it to me. More and more made up excuses and still don't have it back. Corporate does nothing but promise and still nothing happens. Lowe's is bad to buy from. 

Alex Comegys's profile image
Alex Comegys 
5 years ago
Nita Comegys's profile image
Nita Comegys 
5 years ago

walking in th doors. I bought a fridge from there and believed it to be new and it was not. it was actually 4 years old. So now that I have owned it for a year and a half it has stopped working. And.. of course there is no warranty because it is only a one year warranty and it is 4 years old. I got taken advantage of and lied to. they will never get my business again. I'm struck without a fridge and I can't afford to get another one. Thanks!😡 

Alex Comegys's profile image
Alex Comegys 
5 years ago

I got a new refrigerator about a year and a half ago and I was told its a brand new fridge.. it broke down with-in the last week and I had a guy come look at it.. the guy told me that the fridge was 6 years old, has ALOT of issues with the motor / fan and proceeds to tell me he doesn't even know how its been running this long.. it should have broke down a long time ago.. frustrated doesn't even begin to cover it.. i was told it was practically new, running great, no issues with it, everything has been checked out just fine..... read more

Chuck Davis's profile image
Chuck Davis 
5 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,797 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 9:00 p.m.  

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