Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

4.0

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

294 County Road 120 South, 120 South, South Point, OH, 45680, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.01,357 reviews
Select a rating
Brandon Wiblen's profile image
Brandon Wiblen 
7 years ago
Susan Dean's profile image
Susan Dean 
7 years ago

Looked around for an eternity for help, that was non-existent. The only one that did finally offer help was very rude and condescending. If you think Lowes at the mall is bad, this one makes it look a lot better, lol. 

Louise Hager Webb's profile image
Louise Hager Webb 
7 years ago
Robert A Parsons's profile image
Robert A Parsons 
7 years ago

Always awesome. Always has my stuff cause I know what I'm looking for not just guessing. Keeps me from making $1000. Mistakes and then blaming everybody at Lowe's and not myself. 

Chris Nance Ashley's profile image
Chris Nance Ashley 
7 years ago

Worst management I've ever seen. Treated the staff member that was helping us like he was less than dirt under her shoes. We will drive an hour out of our way to keep from going back, and that's not good for Lowe's since my husband is a Union Carpenter Foreman. 

Gordon Crowder's profile image
Gordon Crowder 
7 years ago

Have shopped this Lows form the last five years. Have always received good customer care from them. True, at times I have had to wait on something, But that is because Lows do not have enough people working in this store. 

Amanda Sowards's profile image
Amanda Sowards 
7 years ago

Horrible customer service. After buying a dryer we asked for help loading it. Mind you we are women! We waited forever, had to ask 2 more times for someone to help us load it. Finally 2 guys came and barely threw it up into the back of the truck and took off. Never said a word. This is not good service. Next time try offering to strap it down and acting like you actually want to help people and not like it's a bother. 

Debra Cardwell's profile image
Debra Cardwell 
7 years ago

We purchased 19 windows from Lowes over a year ago. We purchased the Atrium windows. Lowes representative came to the house and assured us that these would be the windows for us and we would have no problems. We had problems from the very first installation of the windows. We keep getting the runaround from all the people we talk to. DO NOT, I REPEAT, DO NOT BUY YOUR WINDOWS FROM LOWES!!!!!! 

Jay Chapman's profile image
Jay Chapman 
8 years ago

Costumer service is terrible. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,357 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com