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Lowe's Home Improvement

4.0

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

294 County Road 120 South, 120 South, South Point, OH, 45680, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.01,356 reviews
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Rachele Michele Tipton's profile image
Rachele Michele Tipton 
4 years ago

Placed online order. Never heard if it was ready. called next day to check. they were suppose to call back, never did. went to store. of course order was not ready. they cancelled payment on online order. paid in store. waited for order to just find out they didnt have it in stock. online was showing they had 2! there was also a display outside! very rude customer service. no help with resolving our problem. called around ourself to find ashland had it in stock! 

Daniel Cardwell's profile image
Daniel Cardwell 
4 years ago

Placed a $700 order on 06-29-2020 that was to be delivered on 07-07-2020. Called yesterday 07-06-2020 to confirm the appointment for the next day and was told yes we were on the list to have our items delivered on 07-07-2020 only to wait until 3PM on 07-07-2020 and finally called to find out where the driver was and told sorry we don't have part of your order but would you like us to deliver what we do have !! No thank you we'll take our $700 order elsewhere since you're obviously not competent enough to get it delivered wit... read more

Layza Beam's profile image
Layza Beam 
4 years ago

What a nightmare! I was going to use Lowe's to replace my roof and then I heard an absolute horror story from a good friend whose roof HAS FAILED INSPECTION THREE TIMES here in Huntington, WV! She went through this OH Lowe's, who used a third party contractor - Platinum Home Remodeling/New Horizons General Contracting. Long story short, after a roofer put a hole through their kitchen ceiling AND failing three separate inspections, the roof/ceiling still hasn't been fixed and she can't get an update or timeline from anyone...... read more

Edward Walker's profile image
Edward Walker 
4 years ago

I had a dishwasher installed 6 months ago, It was a top of the line dishwasher. The company Lowe's had to install the dishwasher, did a terrible job. They did not mount it correctly (it broke loose and fell foward on my wife), they damaged my counter top, damaged the top rack of the dishwasher and left the packaging materials in the dishwasher..., then tested it with the styrofoam inside it. I contacted Lowe's immediately, the day after it was installed. I did everything reasonably expected and was strung along for 5 months.... read more

Rick Corn's profile image
Rick Corn 
4 years ago

Total frustration! Wait, wait, wait! Give up and drive home. Will pick up order another day! 

Corey Clark's profile image
Corey Clark 
4 years ago
Scott Ward's profile image
Scott Ward 
4 years ago

answer the dang phone i have been on hold for 55 minutes so far lowes has gone to crap 

Russ Gothan's profile image
Russ Gothan 
recommend  Recommended
5 years ago

Am in this store about 3 times a week. Have never had a bad experience and almost always have what I need. Employees are really polite and always there to help me with what I need. Order a lot of appliances that get delivered and they are always on time and hook them up. So glad they are bringing back the kids workshop program to help my kids learn how to make things. 

Tammy Webb Ross's profile image
Tammy Webb Ross 
5 years ago

I purchased an electric fireplace/tv stand and paid extra to have it put together. Days go by and I call to see if it is ready and am informed after being on hold for 30 min that they don't do assembly. Realy???? Then why are there signs on every fireplace saying that they offer assembly for an additional $20 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,356 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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