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Lowe's Home Improvement

4.1

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

344 N Washington Blvd, Ogden, UT, 84404, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.11,971 reviews
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Megan Lee's profile image
Megan Lee 
3 years ago

Most horrible customer service. I will never be shopping at Lowe’s again. I waited two weeks for blinds without any calls - I had to call them for updates. Was quoted vastly different prices, and then told that they cannot cut blinds in-house. Still have no blinds. Was not refunded my money. Contacted their corporate office with no response back. Terrible, terrible service. 

Jamie Rasmussen's profile image
Jamie Rasmussen 
recommend  Recommended
4 years ago

Their exterior projects specialist is amazing to work with. She was so helpful with our deck. She took time to sit down and go over whatever questions we had. 

Mandy Heslop Murphy's profile image
Mandy Heslop Murphy 
4 years ago
Mandy Heslop Murphy's profile image
Mandy Heslop Murphy 
4 years ago

Normally we are thrilled with Lowes and the customer service. Over the last 30 days we have gone for several different things and the customer service has been awful. First when loading bark into our truck they hit our tailgate denting the truck and it has been 3 weeks and we are still waiting on their insurance to repair the damage after they had the nerve to confirm how nice our truck was that they damaged. Continuing the chaos we waited 6 weeks for a swing set and were being understanding to the delays of the pandemic tha... read more

Sandra Moon's profile image
Sandra Moon 
4 years ago

You could begin with your service desk! Rude and short, even going as far as hanging up when I was mid sentence. I don’t know what has happened but I now will shop Home Depot. 

Susan Snyder's profile image
Susan Snyder 
4 years ago

Everyone is understaffed and stressed. I get it. But if you're doing Covid-19 curbside, it means you are delivering to people who cannot come inside. So wear a mask! Businesses all over Ogden are doing so. The fact that the gal chucked our merchandise into the back of our car like she was tossing it into a dumpster was an added bonus -- along with her surly attitude, and the 20-minute wait for an order we arrived to pick up three hours after they said it was ready. 

Degraftenreed Antquan's profile image
Degraftenreed Antquan 
5 years ago

I just love the people I work with they showed the best customer service out of every store I have worked at hands down 

Tracy Twine Wiesenberg's profile image
Tracy Twine Wiesenberg 
5 years ago

This post was on Facebook today. Has the employee been dealt with? He should be reported to the police, not to mention FIRED. 

Michelle Holbrook's profile image
Michelle Holbrook 
5 years ago

went there tonight to buy a new fridge and microwave.. walked around in the appliance section for at least 20 minutes looking for someone rang the help buzzer at least five times called up to the front desk told them that we've been back there looking for someone they said they would send someone back there waited another 10 minutes and left worst customer service ever 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 1,971 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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