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Lowe's Home Improvement

3.9

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

10303 S Mall Dr, Baton Rouge, LA, 70809, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.91,466 reviews
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Ray Simoneaux's profile image
Ray Simoneaux 
5 years ago

Lowes customer service all the way up to Corp Support is the worst in my opinion 

Katie Williams's profile image
Katie Williams 
5 years ago

WET & MOLDY WALLS BY LOWES - https://youtu.be/kBGkQlZUELE 4 MONTHS OF LEAKING WINDOWS THAT LOWES INSTALLED. #lowes @lowes @lowescares ? 

Chenault Edwards Cindy's profile image
Chenault Edwards Cindy 
5 years ago

Sitting here watching someone try to get a hold of a manager to discuss his order. After being put on ignore for 20 mins a person comes on then hangs up on him. He has been trying ever since . Sad service ! 

Harry Daniels III's profile image
Harry Daniels III 
5 years ago

Worst experience ever. I purchased a stove on 3-21-2018. Never received a call to inform me that Stove was in. I travelled to store on April 3, 2018 and was told stove was in. Went today to pick stove up with truck was told stove went out for delivery to another house and I would have to wait another 7-10 days to get stove. I have called several times to speak with manager however, you can't get anyone on the phone here. this is my last time purchasing anything from Lowe's 

Julie Clark's profile image
Julie Clark 
5 years ago

I wish I could give zero stars to this Lowes. Worst customer service I have ever experienced. I was there last week and the ladies at the Customer Service desk were so rude to a customer. He got onto them about how rude they were and I agree with him. After he left they started cursing about him and talking about how they wanted to let him have it. This was all said in front of me a customer! I have placed online orders with them and it will take a day to get it to customer service for 2 items under my Pro Account. Again, I ... read more

Viola Guidry's profile image
Viola Guidry 
5 years ago

Ordered a dishwasher 7 weeks ago, was told delivery 5-7 days. Been calling to check on periodically. No explanation of the delay other than still problems from the flood with suppliers!! Then the manager on 4/9 said he'd give us a credit to our cc for continuing to wait on it, still no credit once I checked. Went to pickup tonight because we got the call it came in, it took over an hour to get loaded!!!! � 

Man Lee's profile image
Man Lee 
5 years ago

After reading the reviews, you would think people in the store dont care. I understand what everyone like my self has been through but when did it become ok to yell and curse at people. I was in the store and I watched all these customers yell and curse and employees. I work in retail and the damn sense of entitlement that customers have now is crazy. Before you jump all over the people there, do you know that most of these employees also flooded? They work everyday and try so hard for us. All you crazy people need to chill.... read more

Vo Stone's profile image
Vo Stone 
5 years ago

Came in today to buy a 5-gallon bucket of paint. Asked for help in the paint department from a lady and got a "hmm. Don't know what happened to that..." then she walked away. I thought she was going to find the answer and follow up but no, she just...left. Asked another young lady for help and she had the most "I couldn't care less" attitude. After mixing the paint, she kicked the paint container at me and walked away. A passing customer stopped to help me lift the container and put it in my cart. At the check out, I asked f... read more

David Furlow's profile image
David Furlow 
5 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 1,466 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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