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Lowe's Home Improvement
- Home Improvements
- Coeur d'Alene, ID
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Coeur D Alene, ID Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
901 Appleway Ave, Coeur d'Alene, ID, 83814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Posted on December 5th, 2020. I ordered a part on Dec 2nd and paid for next day delivery. I was told it was too late in the day and that the part would be shipped the next day on the 3rd. It is now the 5th and I still don't have the part. I paid $19.99 for next day shipping. I didn't get my money's worth.... Finally was able to speak with an unidentified female employee who told me the part had been shipped out yesterday (December 4th?) according to someone named Bill in the appliance department. When I asked which shipping ... read more
RecommendedWe had poor Jeni at the Appleway store in Coeur D' Alene, ID running all over the store looking for the missing parts to our new dryer, but she was so kind and so helpful, and she made sure we got what we needed! You've got a great crew at this store. Jeni went above and beyond for us and we appreciate it GREATLY. My new dryer is up and running thanks to her.
worst customer service ever
Seriously the WORST customer service I’ve ever dealt with. Spent a collective 1 1/2 hours trying to get someone to answer a phone. Was told I could exchange a patio table (because it was delivered damaged) but they made me run back and forth from the service desk to the lumber yard 4 times and then made me buy a new table (without the discount I had before) rather then just exchange. I also supposedly talked to one of the “managers” who did absolutely nothing but take my name and number and no phone call back. I will not be ... read more
what is wrong with service people? seriously making me wait 30 min for assistance with cutting lumber. is only one person allowed to cut? cause I swear the first person asked is the same person now cutting. understand I called customer service they paged overhead after having asked 4 people to assist. I dont like being ignored cause no one wants to do it. that is not customer service
By answering phones and not being rude to customers on the phone.
Customer service is seriously lacking. Everytime I went in to make a purchase all the employees were either talking in groups or didn't want to help me. Then there are the ones who constantly complain about customers in front of everyone. When I tried to speak to management. Surprise! Nobody could find one and when they did. They seemed to have a default answer for complaints.
I would never recommend to work there or shop there place is very unorganized .
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 3.8 star rating with 2,497 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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