Lone Star Glass

bethany k. 

on Citysearch

13 years ago

Way Overpriced!! – I was charged $325 for what ended up being about an hour and 10 min worth of labor. I was not impressed with the office either - I had to call twice to get an estimate about a week and a half after they came for measurements. Also had to schedule the work twice and I'm still missing some paperwork. I wish I could give less than one star. 

sodlad789 

on Citysearch

13 years ago

Quick, friendly service. – I got good customer service from the very first time I called Lone Star Glass. I needed a shower door. The girls who work up front are very helpful. They answer all your questions and if they dont know the answer to something, they will find out and get right back to you. I asked about a shower door hinge (range of motion) and they found out the answer right away. The prices are reasonable especially for the service. I needed a shower enclosure. They scheduled me for the very next day, and called m... read more

N1k1cole 

on Citysearch

13 years ago

Great service great experience – I called in to check on pricing for a replacement for my car windshield. I told them i was leaving out of town that night and needed it done quickly. they gave me the price said it could be done that day. I dropped off my car and it was done by the time I finished lunch. It was a great experience they valued my time and provided great customer service! Thank you Lonestar they will handle all my glass needs! 

Htowneastside 

on Citysearch

14 years ago

AM turns to PM and they don't care! – I scheduled 2 days in advance for an AM appointment to replace 4 cracked windows. I wasted my day from work to wait until 1 pm. I called to ask ETA a couple times and recieved no return call. I finally cancelled because they are ridiculous. I work for one of the largest property mangement companies in Houston and they are not only getting a blog but I will share my thoughts with everyone in the industry! 

SHechter 

on Citysearch

15 years ago

Excellent Service! – I had a great experience doing business with LSG. Their customer service was by far the best I've dealt with and their knowledge was quite extensive. I will definitely be doing business with them in the future! 

mdd123 

on Citysearch

15 years ago

Impressed – lone star glass did several of my artwork framings and they replaced some windows in my house. The windows were special ordered and were installed on time. I was happy with the installer, becasue he was friendly, the price is just right for the great quality work they do. 

dragonfly2 

on Citysearch

17 years ago

Great experience with LSG! – I had no problem with LSG. They were courteous, the lead man seemed very knowledgeable and he was very courteous. They showed up on time and even cleaned up before they left. I would definitely use them again. 

mswalsh007 

on Citysearch

17 years ago

Not worth your time!! – Lone Star Glass is HORRIBLE at customer service!! They don't know how to call you when they say they will and aren't very helpful when you finally get a hold of someone. They don't tell you everything you need to know about getting a window replaced until the VERY last minute. They have NEVER kept an appointment and are ALWAYS late! I even had to wait around for a whole day and then a half of the next day because they can't look at a watch or care to call a customer!! And when the window was actually ... read more

as13829 

on Citysearch

18 years ago

Recommended to everyone who asks! – I recently use Lone Star when I had my bathroom remodeled. They came out at the beginning of the remodel and met with me to helped me design the shower enclosure. This was before the tile was set. They coordinated with my contractor on specifications. They came back out and remeasured when the tile was completed. They gave me a date on the install and were here to install on that date. They gave me a window of time for being at my house to install and they showed up within that time frame.... read more