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We provide honest and quality customer service making our hometown dealership the best place to buy a Ford in the area. We’re committed to making your visit as comfortable as possible. With our friendly staff ready to find the best financing option for you, we take pride in continuing our relationships with our customers even beyond their purchase. Our quality service area is operated by Ford-trained technicians many of whom have been working on Ford vehicles for over twenty years. Drop on in, we think you’ll not... read more
385 New Hartford Rd, Winsted, CT, 06063, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The only place to by a genuine Ford warranty. The real deal with great coverage.
Business response:
Thank you for taking the time to share about your buying experience.
This remorseful buyer went ahead and had his ******** inspected buy a master appraiser. Here is part of the report. Conclusion and Opinion. It is my expert and professional opinion that: A) This vehicle has been involved in an event that caused some body panels to be damaged. B) This vehicle was not in merchantable condition on 10/21/19. C) Any automotive profession performing a simple visual inspection to determine CPO eligibility can clearly see that this vehicle has miss-aligned body panels that would disqualify it as a C... read more
Business response:
The first three words of his complaint explains everything. "This remorseful buyer". This guy bought a 2018 certified vehicle and it qualifies like the thousands of other certified pre-owned vehicles that we have sold over 38 years. Our reviews prove our reputation. This guy is out to get revenge because we refused to purchase his vehicle back for what he paid. We tried to have him come back in to address his alleged issues, but he refused to bring it to the dealership. What else can we do for him if he wont come in. Maybe b... read more
Excellent, Fantastic, Honest and Professional...don’t hesitate to buy your warranty through Jack and his team. Simply the BEST for price and service...5 Stars ++
Business response:
Thank you for taking the time to share about your experience. We appreciate your repeat business with us.
I cannot say enough good things about my extended warranty experience. This is the third time I have purchased one. When I purchased my vehicle in ********the dealer wanted a ridiculous amount for the extended warranty. I went on line and found Lombard Ford. Their price was thousands less than the dealership. At that point they had a loyal customer. When my first warranty was about to expire, I called Lombard and spoke with Emma. She was able to give me a great price for another extension. It came with twelve months interest... read more
Business response:
Thank you for taking the time to share your experience and for the kind words about Emma. We are always here to assist our customers, not only at the time of plan purchase, but during the entire Ford Protect coverage period, as you've experienced first hand. Taking care of our Ford ESP online customers is a priority for l*********************** *
I bought a Ford backed ESP extended warranty. No hype, no high pressure sales pitch, nobody pestered me with emails, texts or calls. Just, here is the product, here is the price. I liked that. I used my previous ESP warranty. That was simple and saved me thousands of dollars in repair costs.
Business response:
Thank you for sharing your experience. We appreciate you taking the time to do so.
Purchased Ford Extended Warranty with ease. Support/Warranty staff are the friendliest, very knowledgeable folks who want to help a buyer like the most coverage for the best price. I'd recommend Lombard Ford Support staff to anyone, family & friends.
Business response:
Thanks for the kind words.
Emma provided a very professional buying experience! Very much appreciated!
Business response:
Thank you for taking time to express your appreciation.
I have bought several Ford ESP warranties from Emma and Lombard Ford over the years for my Ford and Lincoln vehicles. Their professionalism and straight forward pricing is top notch. You can always trust you are getting the best price anywhere in the country for your warranty! Without a doubt, I highly recommend Lombard Ford.
Business response:
We thank you for your kind words and repeat business.
Working w/Emma in purchasing my Ford Protect Plan was very easy. She was extremely knowledgeable, professional and helpful in tailoring a service plan for my F-150. I would highly recommend her and this dealership to anyone looking for a service plan for their Ford vehicle .... “Thanks Emma!” A very satisfied customer in *********
Business response:
Thank you for taking time to share your experience with others and for the kind words about Emma. She is determined to provide a best in class experience for our customers.
Lombard Ford, Inc. has a 4.5 star rating with 345 reviews.
Lombard Ford, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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