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Lombard Ford, Inc.

4.5

About this business

Location details

385 New Hartford Rd, Winsted, CT, 06063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.5378 reviews
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Royce T's profile image
Royce T 
6 years ago

I bought a Ford backed ESP extended warranty. No hype, no high pressure sales pitch, nobody pestered me with emails, texts or calls. Just, here is the product, here is the price. I liked that. I used my previous ESP warranty. That was simple and saved me thousands of dollars in repair costs. 

Business response:

Thank you for sharing your experience. We appreciate you taking the time to do so. 

Mike S's profile image
Mike S 
7 years ago

Purchased Ford Extended Warranty with ease. Support/Warranty staff are the friendliest, very knowledgeable folks who want to help a buyer like the most coverage for the best price. I'd recommend Lombard Ford Support staff to anyone, family & friends. 

Business response:

Thanks for the kind words. 

Mark's profile image
Mark 
7 years ago

Emma provided a very professional buying experience! Very much appreciated! 

Business response:

Thank you for taking time to express your appreciation. 

Anthony A's profile image
Anthony A 
7 years ago

I have bought several Ford ESP warranties from Emma and Lombard Ford over the years for my Ford and Lincoln vehicles. Their professionalism and straight forward pricing is top notch. You can always trust you are getting the best price anywhere in the country for your warranty! Without a doubt, I highly recommend Lombard Ford. 

Business response:

We thank you for your kind words and repeat business. 

John S's profile image
John S 
7 years ago

Working w/Emma in purchasing my Ford Protect Plan was very easy. She was extremely knowledgeable, professional and helpful in tailoring a service plan for my F-150. I would highly recommend her and this dealership to anyone looking for a service plan for their Ford vehicle .... “Thanks Emma!” A very satisfied customer in ********* 

Business response:

Thank you for taking time to share your experience with others and for the kind words about Emma. She is determined to provide a best in class experience for our customers. 

Kurt A's profile image
Kurt A 
7 years ago

I purchased a CPO Mustang from a dealership in another state. However I purchased an extended Ford Warranty from Lombard Ford from a gentleman named Jack, because of there excellent prices compared to other dealerships. A year after purchase I brought my car in for service though another dealer in Danbury Ct. At that time they told me the warranty could not be honored because my title was "Branded" by the DMV. The Danbury Dealer was not able to help clarify this issue. I called Ford directly ,and was told it was a DMV issue.... read more

Business response:

Thanks for the kind words ***** As you've experienced, when we say that we'll be here to assist our customers we mean it. 

Parks L's profile image
Parks L 
7 years ago

I purchased two new 2012 **** ******* three months apart from a Ford dealer in ***** ********. I also got the premium care extended warranty on both. I got a letter from Lombard Ford just before the first warranty was running out saying they could extend it for me. I called my selling dealer to see if it could be extended and is this letter about a Ford warranty. The dealer said the Ford warranty could be extended but thinks the letter I got was not a Ford warranty so I extended it with them for the Ford warranty. I never go... read more

Business response:

Thank you for taking time to share your experience and the kind words about Emma. We agree. 

John H's profile image
John H 
7 years ago

Explained all details. Very easy and professional. 

Business response:

Thank you for the kind words ****. Emma enjoys helping people find the right coverage for their needs. 

Frequently asked questions about Lombard Ford, Inc.

How is Lombard Ford, Inc. rated?

Lombard Ford, Inc. has a 4.5 star rating with 378 reviews. 

When is Lombard Ford, Inc. open?

Lombard Ford, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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