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Lokey Nissan
- Car Dealers
- Clearwater, FL
About this business
Enjoy a Better Car Buying Experience in Clearwater FL with Lokey Nissan. Are you looking for the best car buying experience here in Clearwater as you begin to consider how to upgrade your current automotive situation? Our Nissan dealership in Clearwater, near Tampa, FL. Then you have come to the right place. As the leading name in the Clearwater FL area when it comes to outstanding new Nissan vehicles and quality used cars (including Certified Pre-Owned Nissan options), Lokey Nissan has exactly what you are looking in your n... read more
Location details
27758 US Hwy 19 N, Clearwater, FL, 33761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My experience with this dealership is by far hands down the absolute worst experience I have ever had with any dealership or shop. Where to begin? I made an appointment to have a glovebox door that would not close looked at for an opinion on whether it could be repaired and to determine if a new 3 mm radio jack could be installed on the radio (the CD player did not work and I did not care about that. The radio otherwise worked fine). I was very clear that that is all I wanted as this is an older 2010 Altima. After close to a... read more
Business response:
I am sorry to hear you were not satisfied with your visit to Lokey Nissan. We take all concerns that are brought into our service department very seriously, and dedicate our time and full attention to each vehicle that comes in. We do our best to make sure all of our work exceeds the standard set by Nissan, and we use genuine Nissan parts to repair the vehicles that come to us. While using parts directly from Nissan may sometimes be more expensive than secondary fixes or aftermarket parts, it does help us ensure that the rep... read more
I bought a used SUV on 2/5/2021 and traded in my vehicle. Rather than just transferring the license plate & registration, I was told that they need to hold my license plate while they handled transferring the registration, which should take a day or two. I got a 30-day temporary license plate and registration. 27 days later, I got the updated paper registration in the mail from the Registry. I called Lokey Nissan asking where was my license plate? First, I was told that they don' hold license plates, which is not true as I w... read more
I have been buying my cars from Lokey for the last 10 years. Each time I come in, I feel like the service gets worse. When I had my Volkswagen, the service was amazing. I wasn't too happy with the car, but the management was on top of their game Transitioning over to Nissan was an eye opener. I have driven many vehicles in my lifetime and the amount of times I am told "that's normal" is absolutely ridiculous. Let's start with my Frontier, the battery was corroded every time I brought it in, they say that is normal due to Flo... read more
Business response:
Ms. ***, Thank you for taking the time to leave us feedback about your recent experience with our service department and your past sales experience. Lokey Nissan sets a high standard and we appreciate your honest reviews which helps us improve our processes. If you are willing to give us another opportunity to continue to service your vehicle, please contact our service manager Wes W. (727) 789-8100 at your earliest convenience and we will do our best to resolve any issue you have with your Nissan Titian. Respectfully, Jill... read more
I started by contacting someone by the name of Peggy via text/phone about a 2019 Pathfinder SV, I stated we have a 2015 Pathfinder S to trade in, they asked to bring the vehicle to give a full trade in review. Which I understood, an individual by the name of Danny S. called my wife and told her that sight unseen for our trade for the Pathfinder SV would be over what we could afford. But they could get us into a S, she told them we aren't interested in an S, only the SV that we originally inquired about. She told them I would... read more
Business response:
Addressed concerns with customer and explained everything regarding the lease and lease terms, including the insurance claims that were made by their agent which was not correct information by the insurance company. Also took care of their first payment because of the misinformation they felt was given. I have check at my desk awaiting them to come in this week to pick up when we get tint and sunstrip done on their new car which I also am taking care of paying for. Thank you.
On Oct. 3rd I visited Lokey Nissan. I was greeted by salesman, Miguel C. I had contacted Migue earlier regarding a Certified pre-owned 2018 Nissan Altima, so he was expecting me to come in the dealership. After test driving the vehicle, Miguel asked me if I was interested, but I told him to let me think about it, he left, was back in like 3 minutes, not much time to think about it. We discussed the monthly payment I was looking for and I specifically told Miguel I just had my credit checked the night before by Ford, so I did... read more
I purchased paid cash for two new cars the same day there. They seem to tell the customer anything to make a sale then try receiving what you were promised. I do not understand if this is a mechanism to screw a customer or just a poorly managed business. In any case I can never do businesses with a dealer like this and I suggest you go where they compress good customer and business management �
Business response:
We apologize for any problems. We would like the opportunity to discuss further and have a change to make things right.
lol can't descrbe how great my experience was with Lokey Nissan. They were on with everything they explained to me. Found me a great rate and were able to absorb my negative equity. I love my new Nissan frontier. I rcommend this dealership to anyone looking for a great buying expierence
Firstly, these people are super nice - Especially Brent the sales manager. But I want to tell others the REAL experience and what it'll actually cost you. When we sat down to buy the car the very "nice" sales manager, Brent, assumed we never had access to the internet price and right out of the gate tried to negotiate from the sticker price. Seriously??? Did we look like cave people who didn't have access to cell phones? Who DOESN'T check internet prices on brand new vehicles these days? Anyhow, the car sticker was $10,000 m... read more
Frequently asked questions about Lokey Nissan
How is Lokey Nissan rated?
Lokey Nissan has a 4.5 star rating with 1,561 reviews.
When is Lokey Nissan open?
Lokey Nissan is closed now. It will open at 9:00 a.m.
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