This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lokey Nissan
- Car Dealers
- Clearwater, FL
About this business
Enjoy a Better Car Buying Experience in Clearwater FL with Lokey Nissan. Are you looking for the best car buying experience here in Clearwater as you begin to consider how to upgrade your current automotive situation? Our Nissan dealership in Clearwater, near Tampa, FL. Then you have come to the right place. As the leading name in the Clearwater FL area when it comes to outstanding new Nissan vehicles and quality used cars (including Certified Pre-Owned Nissan options), Lokey Nissan has exactly what you are looking in your n... read more
Location details
27758 US Hwy 19 N, Clearwater, FL, 33761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My wife and I bought a new car and sold them our current car (Not a Trade In). We only owed $10k on our current car and it was worth $26,500 private party. We decided to sell it to Lokey and get an equity check.**** was the finance guy we were sent to. He overlooked the paperwork and without any substance as to why told us that the deal they had written down was wrong and we had to pay $11k more for the new car. I laughed and pointed out that we were not trading a car in just simply selling it. He said I was wrong and held h... read more
Business response:
Lokey Nissan apologizes for the initial miscommunication with Ms. ********* vehicle purchase. Initially,the customer was not receiving a check back and the positive trade equity offset the purchase. After the customers husband relayed, he was looking for a check back, the finance manager had the General Sales Manager (***) rework the deal to account for this. The *** then discounted the purchase even further.The customer was informed the check back would be delayed as the purchase documents had to be mailed to the co-owner t... read more
I BOUGHT A 2024 NISSAN ARMADA SL 0 MILES, ON DECEMBER 15, 2024 $ ******, I SIGNED ALL THE DOCUMENTS AND TODAY JANUARY 30, 2025 THEY TELL ME THAT I DO NOT HAVE A SIGNED BUSINESS AND THEY ARE RUNNING MY CREDIT 4 TIMES EVERY TWO WEEKS WITHOUT MY AUTHORIZATION, I BOUGHT TWO TELEVISIONS FOR MY NEW CAR AND THEY HAVE NOT ORDERED THEM, THE SALESWOMAN HAD NO KNOWLEDGE OF SALES AND DID NOT KNOW ANYTHING ABOUT THE CAR SHE WAS SELLING, MUCH LESS DID SHE KNOW THAT HER RESPONSIBILITY WAS TO ORDER THE TELEVISIONS, THE FINANCE DEPARTMENT HA... read more
Business response:
Lokey Nissan would like to clarify the situation regarding Luiss purchase of the Armada and the TV installation. **** purchased the Armada and placed an order for two TVs. However, the contract for the purchase was never fully signed. There were multiple attempts to schedule a bank interview, which **** declined each time.Without the signed contract and the bank interview being completed, Lokey Nissan is unable to proceed with the installation of the TVs. Once Lokey Nissan informed **** that the contract needed to be finaliz... read more
I spoke with ******* ***** 10/16/24 regarding a car I was interested in, and he was aware that we would be driving over an hour away to look at the car, when we get to the dealership the car isnt there, no apologies just the car isnt here but we can get you another car. Well that car wasnt there either. So disappointing that he would do business like that just to get us in the door. The car shouldnt have been on the website if it wasnt there, better yet check before the customer comes.Even after the dealership CLAIMS they we... read more
Business response:
The general sales manager has reached out to the customer to discuss her concerns.
This is the worst cat lot and sales team I've ever encountered. I've been in sales and hospitality my 28 yrs working and thought I was at a respectable, honest dealer. They changed my money amount to"help" me they said. I'm the end the loan failed and I had to return the car after a month with a promise they had a different vehicle all ready to go instead. It was lies and no because of then I have no car and no money to put down on another that I did when I went to them and told them honestly what I needed and could afford. ... read more
Lokey Nissan AND Nissan ************* refusal to honor warranty on faulty 2024 Nissan Kicks. Apple Car Play feature faulty since mile 1. First was asked specifics by ***************************** in service about our phones and if we used factory cables. We were. After an hour, I was told nothing was wrong and to use factory cables (all the things that ***** verified we WERE doing). So nothing was done, as if the conversation with ***** hadn't happened. When I contacted Service Mgr, *******************, he put me back with *... read more
Business response:
Lokey Nissan apologizes for being unable to duplicate the customers concern. The problem was diagnosed with no repair necessary. Additionally, it was verified that the vehicle has the latest software in the audio system. A Nissan Corporate field engineer was also involved in the diagnosis of the software system with the same outcome resulting in no repair necessary.
I have purchased three cars from Lokey Nissan over a period of 10 years and many cars prior as well as one since my last Lokey car purchase at other dealerships. I have NEVER experienced the passive aggressive, condescending, bullying behavior as I did yesterday (Saturday). After I asked several times throughout the 6 hour process for my extra key to go home and they kept bringing out the next big dog to give me a better deal. I seriously almost dialed 911 after they sent me to finance for add ins that would put my monthly p... read more
Business response:
Sorry to hear of the customers frustrations with her recent interaction at Lokey Nissan. Lokey Nissan attempts to give every customer a great experience purchasing a vehicle. Unfortunately, Lokey Nissan cannot always meet everyones wishes and demands. Lokey Nissan had agreed to a price for this customers vehicle purchase. Once additional options were presented in the finance office, the customer decided she would like to purchase some but did not want to pay the added costs. These additional options are add-ons and are not r... read more
I agree with a few of the review about Lokey. They don't care, all they want is the sale. I bought a 2020 Nissan Pathfinder. (12/7/2024)They let me take it home for the night for a test drive. Took it back the next night. Tried to convince me to buy it then. I wanted to wait to talk with my bank on Monday. I decided to go back on a Saturday 12/9. After waiting for 2 1/2 hrs. I finally talked to the finance person. My $24,000.00 car ended up costing me in the end with financing $30,800. for 7 years. I was approved for ****% w... read more
Business response:
<p>The customers rate is 8.24%,only slightly higher than the ****% she stated she could have had. This change in rate was affected by the customer increasing her term from 72 to 77 months (which is less than seven years). At time of sale, she agreed to purchase a service contract and maintenance. After requesting these products be cancelled,Lokey Nissan initiated the request. JM&A issued a refund check to her lienholder on January 8th for these cancellations. </p><p> The customer said she had a tag at home she wanted to tran... read more
NEVER get your vehicle serviced by Lokey Nissan. The technicians have a lack of integrity when it comes to servicing vehicles. Heavn ******* (Tech) verified that that a tire rotation was complete and was NOT. Such a simple task and it still couldn't be done. This shows the lack of integrity and work ethic this individual has. One should be able to walk in and have a piece of mind when having a vehicle serviced. The manager did refund the tire rotation but $20 is nothing when the bottom line is he can't even trust the techs t... read more
Business response:
Lokey Nissan apologizes again for the complications. There was a miscommunication with a new advisor that has since been addressed.
The place is a joke. Traded in my Sentra for a rogue over a month ago. Just found out they never paid off my Sentra but was able to sell it in two days to someone else. The rogue I got was Nissan certified it totally wasnt. Had issues with it from day one, brakes and rotors needed to be done, air handler was duct taped, needed a new battery. Dont waste your time or money going there.
Frequently asked questions about Lokey Nissan
How is Lokey Nissan rated?
Lokey Nissan has a 4.5 star rating with 1,561 reviews.
When is Lokey Nissan open?
Lokey Nissan is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com