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Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
1750 W Main St, Troy, OH, 45373, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We were in Troy visiting a friend, and neither of us had tried Logan’s, so we thought we would give it a try. Waitress was a nice girl, but she was either newer or waitressing isn’t for her. Kept forgetting to bring us stuff. Seemed like it took a long time to get our food. When we did get our food it was warm at best. It had obviously been sitting for a bit before being brought to us. Ribs had very little flavor. Even the table peanuts tasted stale. This place is a copy cat of Texas Roadhouse but it falls short. Will not be... read more
Business response:
We are sorry to hear this, Jerry. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Been awhile but was a great experience! Food was good and the service was even better! If you haven’t been there in awhile get out and give them a try!
Business response:
Thank you for the review, Bill. We're happy you were pleased and we look forward to serving you again!
Only thing good was our waitress and the rolls. Steak was tough, and French fries must’ve been a couple hrs old when we got our food, which took waaaay longer than it should’ve. We have a Logan’s where we live that is exactly how a steakhouse should be. Not sure how the one in Troy stays open. We noticed right from the get go that the parking lot was empty at 630 on a Sunday evening......that should’ve been our sign. Place was out of several ‘fried’ items as well, including seafood??!! I won’t go back and I wouldn’t recommen... read more
Business response:
Dennis We're sorry to hear this. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
The filet is amazing. Service is great.
Business response:
That's what we like to hear, Sarah! Thank you for taking the time to leave this review. We hope to see you again soon.
Excellent!
Business response:
Thanks for the feedback, Paul. Can you let us know what we could do to get a 5-star review next time around?
Would not recommend this place at all our food was cold and when I said something about it to the waitress she offered to microwave it for us! If I had wanted a microwaved meal I would have stayed home. Asked to speak with a manager. Told him out complaints he was like ok. What do U want ?? Like me asking for warm food was bad ....... we actually left without getting any dinner and went elsewhere
I stopped for lunch about noon on April 17, 2018. I ordered a 12 oz. Ribeye with a vegetable skewer and house made potato chips. The steak was the worst I've ever had at a steakhouse. Usually a ribeye has some nice marbling, but the gristle in the meat was so bad that it was hard to cut with a knife. Someone obviously doesn't know how to grade, buy or cut a quality steak. The vegetables on the skewer were nearly raw and no flavor like you'd normally have. Logan's was always a good place to eat, but I highly doubt I'll ever g... read more
Business response:
Thank you for letting us know about your experience, Eric. We look forward to resolving this matter with you.
Ordered a steak medium rare and it came out medium well. Sent it back to be recooked because it was over cooked and after 20 minutes it still hadn’t appeared. Waitress stopped by and asked if it had come out yet and I said no but not to worry about it because it would be over cooked anyway and just take it off the bill. Two managers came by one with my steak in a box. Who knows how long it was sitting back there continuing to cook under a heat lamp. Nobody got refills on drinks until we had to ask after we made obnoxious noi... read more
Business response:
We are sorry to hear this, Kaylin. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Ordered the New York Strip. Out of a 12 once steak over half of it was fat and gristle. They changed their salad which use to be the best part of the meal. The croutons are rye now (nasty) Our server Donald was great. For $46. I can go to Cracker Barrel and get a better steak For around $12. We come away from Logan's dissatisfied more than satisfied. They really need to step their program up.
Business response:
We're so sorry your experience wasn't the best. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Logan's Roadhouse has a 3.8 star rating with 1,246 reviews.
Logan's Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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