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Logan's Roadhouse
- Steakhouses
- Richmond, KY
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
2146 Lantern Ridge Dr, Richmond, KY, 40475, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would not recommend this steak house to anyone.. First of all my silverware was dirty and then my steak came out and it had a hair on it. Then the manager came out didn’t even apologize and said I’ll just take it off your bill.. he was not friendly at all .. I will never be back to this steak house..
I don’t even know where to start. Our waiter was terrible treated us as if we didn’t exist. Didn’t check on us, didn’t bring our appetizers out, had to asked him for more rolls. But he kept checking on the next table. He wasn’t friendly and seem as if he didn’t want to serve black people because he’s afraid we wouldn’t tip him. So we left and paid for our drinks before the food even came out. Let me remind you the whole staff were texting and playing on their phones. The manger wasn’t friendly either just came to drop off th... read more
HORRIBLE..SHORT STAFFED SUPPOSEDLY..WE SAT AT BAR TOOK 40 minutes before anyone noticed us..then food was burnt AND COLD!!! Workers just complaining to each other rather than working!!!
Business response:
We are sorry to hear this, Kathy. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
The husband and I came and it was going to be a 30 min wait and there was a whole section not even being used. I'm aware servers are only allowed so many tables but why not have more help or better help cause 90% slot of the servers stand around the front just gossiping away and having a good ol time.
Business response:
We are sorry to hear this, Nancy. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Unfortunately, our food was cold and there was melted plastic in the steamed broccoli. Chicken was undercooked and sweet potato was raw.
Business response:
We are sorry to hear this, Tina. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
RecommendedBest Steak around & cooked perfectly !
Bo - the steak grilling man our Ribeye's were delicious!! They practically melt in our mouth. We will be back. Thanks again. PS - Tucker 🐶 loved the leftovers!
Business response:
We're glad to hear that, Nanci. Thank you for taking the time to leave this review. We look forward to serving you again soon.
Came to Logan's with a party of 9. We were seated at a very small table but ask to be seated at a larger table. This was fine. Placed our orders but when food came out, one persons complete meal was not ordered. Very disappointed.
Business response:
We are sorry to hear this, Debbie. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Our first time here it was supper time 20 minute wait time went by quick worth the wait the food was great and the and so was the staff good selection of beer nice selections of cocktails be were your time too stop in with family .
Business response:
Thank you for taking the time to review your experience, Danny. We hope to see you again soon!
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.8 star rating with 1,883 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open on Monday at 9:00 a.m.
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