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Logan's Roadhouse
- Steakhouses
- Fort Smith, AR
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
6201 Rogers Ave, Fort Smith, AR, 72903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst food we have had the entire trip.. Go somewhere else for a steak I promise you!! Had a group of 12 and only 2 orders were correct.. GM comes out and acts like it was no big deal.. food cold cooked incorrectly and still had to pay full price.. GM has no clue what customer service is...
Business response:
Hi Louie, we're sorry to hear your experience wasn't the best. Please know that we take your feedback seriously and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). A member of our team will be happy to follow up with you.
Logans roadhouse sucks, food was cold, service sucked, coulda got a better steak at Dennys, and they still expect you to pay full price.
It was birthday and they made our and me very welcomed the food the service was great!!!! Thanks for making my special day even more
Business response:
Hi Diane, thanks for the review. We're glad to hear you had a great time on your birthday and we hope to see you again soon!
Wost experience I had was last nite!!! Ordered thier bisket sausage and pulled pork sandwich and it was horrible!! Manager came by and didn't say sorry or nothing!!! Dont know if I'll be back!!!
Business response:
Thanks for getting back to us, John! We'll be in touch!
I do not remember our waiter's name but I have to say he was probably one of the best servers we have ever had at any restaurant. My wife and I just left about 30 min ago we ordered a chicken fried steak and a spicy brisket burger. He was very knowledgable of the items on the menu, very entertaining and enthusiastic we really enjoy this kind of atmosphere when eating out. So please relay this message to the waiter who took care of us tonight and let him know what a great job he did for us. We will be coming back again!!!
Business response:
Thanks for taking the time to leave us a review. We will be passing your feedback along to the store and we hope to see you again soon.
First timer here with the family and it was excellent. Portions were huge, hot, and appealing to our eyes. Kids loved the potato skin appetizer as they were cooked perfectly. Hubby and I both chose the tri-meat sampler entree and there was enough meat to feed a small village!! Also, Jacoby( I hope that is spelled correctly-sorry man if it is wrong) did an excellent job keeping up with the essentials: check back, refills, napkins, etc. I'm not sure of who actually cooked our food but I am aware that Jerry, a cook there, made ... read more
Business response:
Thank you for taking the time to leave us a review, Dena. We hope to see you again soon.
Horrible service was there today for over an hour never got our food and the manager only said sorry..nothing else we won't be back and that sucks too because we like the food here..
Business response:
We will be looking into this with the store, Randi. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number) along with any further feedback you may wish to provide. Thank you.
The rolls were tough. Normally you can count on them being good. I ordered All American CB with no cheese. I got the Original Roadhouse Burger. I pointed this out to Aaron the waiter. He told me they only have 1 burger and they all have cheese, bacon, grilled onions, mushrooms and BBQ sauce. After I picked everything off my burger and ate only half of it, he told me he'd talk to his manager about a discount. He brings my ticket with a 10% military discount. This is sorry service. Oh yeah, I get a military discount for having... read more
Business response:
Thanks for letting us know about your visit, Sherri. Could you please private message us with some more details? Please include your phone number and email address, if you would like a member of our team to follow up with you.
We were the first and ONLY table here yesterday morning at 11. Yet we still waited 50 minutes for our meals. Horrible service. Food was cold, steak was burnt, and one of my kids meal was forgotten all together. All the employees were just standing around goofing off. The only positive thing about the whole experience was the hostess who was very friendly. Big waste of $43.
Business response:
We're sorry your experience wasn't the best, and we will be looking into this for you. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number) along with any further feedback you may wish to provide. Thanks and we hope to hear from you soon.
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.7 star rating with 476 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is open now. It will close at 6:00 p.m.
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