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Logan's Restaurant
- Steakhouses
- Mobile, AL
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
3250 Airport Blvd, Ste F5, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very rude and unprofessional. Always out of stuff and make you wait for at least 30 minutes to be seated no matter what! Will not be going there anymore! The food ain’t even all that good 🤷🏾♀️
Business response:
Keoshia, we absolutely care about every guest and are sad to hear our team let you down. Thank you for letting us know where we came up short. If you’re willing to speak with our manager, please reach out here: https://logansroadhouse.com/contact-us/.
Was not happy with the fact that I ordered the surf and turf trio only to be told right before order comes out that they are out of crab cakes. This was 30 minutes after placing order. They would not let me substitute anything in its place and was still charged the full price of it even though it was missing an item. Asked for my steak to be cooked medium and it came out over cooked. This is the worst steakhouse in Mobile. Crappy service and food. The appetizer was awful too. My advice is to spend your money somewhere else.
Business response:
Shelly, we're very sorry to hear this happened to you. We are looking into why this occurred, and we will do our best to prevent this from happening again. Please reach out to our Mobile location at https://logansroadhouse.com/contact-us/ and reference this review. We’ll be looking into this issue in the meantime.
RecommendedEverything was awesome Jasmine was our server... Food was on point.....
Business response:
Ingrid, we’re glad to hear that Jasmine could help you feel right at home! We’ll pass along the kudos. See you again soon 👋
1st time there and won’t be back. Poor service (attention to detail, execution). She was respectful just inexperienced I guess. Steak wasn’t the best(TBone). Place wasn’t that busy to have such a delay in service.
Business response:
Donna, this is not alright with us! We're so sorry to hear about the steak and service. Can you connect with us at https://logansroadhouse.com/contact-us/ when you have a moment? We'd like to get a few more details as we definitely want to address this with the Mobile team and make things right.
Went to Logan’s today and after 40 minutes we had not received our appetizer or meals. .... we first got drinks, then waited, then got some bread, then had to wait again before we got our plates and silverware. We ordered an appetizer but after a 40 minute wait, we were done. Worst experience I have had in a very long time.
Business response:
Kristy, we sincerely apologize for your experience at our Mobile location. This level of service is not up to the high standards we try to live up to. Please connect with us at https://logansroadhouse.com/contact-us/ and reference your review so that we can make it up to you.
Worst food experience I ever had!!!!!
Business response:
Jennifer, we're so sorry we let you down. We’d like to make things right for you. If you’re willing to speak with our manager, please reach out here: https://logansroadhouse.com/contact-us/.
Great food. Great service.
Business response:
Hettie, thank you so much for your feedback! We are thrilled to hear that you enjoyed our scratch-made cookin’ and service. We are glad our team could make you happy!
James James James!!! Ask for James!! He was an absolute delight! Fast amazing service! Never disappointed! Hes was worth coming ❤️❤️❤️🙏🏻🙏🏻🙏🏻
wait staff was good, food and cooks on the other hand were not. Meat was burnt and basically not edible.
Business response:
Ron, glad to hear out staff took great care of you and so sorry about the steak. Please know that we take your feedback seriously and we will be checking in with the Mobile store. If you'd like us to follow up with you, please reach out here: https://logansroadhouse.com/contact-us/. Sorry again for the inconvenience.
Frequently asked questions about Logan's Restaurant
How is Logan's Restaurant rated?
Logan's Restaurant has a 3.8 star rating with 2,075 reviews.
When is Logan's Restaurant open?
Logan's Restaurant is closed now. It will open tomorrow at 9:00 a.m.
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