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Living Spaces
- Retail
- Pflugerville, TX
About this business
Location details
19024 N Heatherwilde Blvd, Pflugerville, TX, 78660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought rocking chair for $800 and a few days after a year it starts making a squeaky noise from inside the chair, cannot acces that part to spray w40 and nobody will help because it's been "past the 1 year warranty", so now when i rock my baby to sleep i listen to loud squeaking
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show a supervisor has been in direct contact with the guest regarding the issues with the chair.
I special ordered a sofa sectional had to wait since it was a custom order, the order arrived in early July I began complying of the fact that most of the pieces had a run in the material, a hole and numerous flaws. I have called and called so many times complaining that in all honesty I suggest no one purchasing nothing from there. I used my retirement money on this expensive sectional hoping it would be my last. Well it will be my last time purching anything from Living Spaces. I placed another call today because I receive... read more
Business response:
Thank you for bringing your concerns to our attention we apologize for the overall unpleasant experience, after review of the account, we show a total of 7 cushion cores are being replaced. Please give us a call at X-XXX-XXX-XXXX when you receive all 7 new cushions as we will send someone out to install them. If replacing the cushion cores doesn't improve the appearance of the items, please give us a call to further discuss.
Worst customer service I have ever dealt with. I saw a chair in their store that I thought I liked and loved the color, I had another appointment so I decided to order on line when I got home. I went on line found the chair, the color I wanted came up as the default color so I ordered. I always thought to default meant that's the color you get unless you special order something else, so I proceeded to order the chair in the default color. The chair was delivered and I hated it. I called customer service to return the chair a... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the confusion surrounding the special-order stipulations as well as the way this item is displayed on our website. We are having a manager look into this, once we are given a response we will advise of the next step.
I splurged on a sofa from Living Spaces in ************, **. I purchased the sofa on July 14, 2022. I received the "it's on its way" message on August 24, 2022. The first scheduled delivery date was August 31, 2022. It was to be delivered by a separate delivery service. They had the address wrong. After many frustrating emails...not phone calls, because you can't call Living Spaces directly...I visited them. Thought I had some assistance. On October 18th, 2022 I revisited and spoke with a different person who agreed that I s... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show there is a glitch in the system, as a result your refund is delayed. We are partnering with our IT department for assistance with pushing the refund through. We will advise once this issue is resolved,
1. Order couch 2. Couch delivered. 3. Couch is broken, warranty process begun 4. Couch is deemed needed to be replaced 5. Broken part of sectional is removed from our house, and the incorrect section is delivered 6. We reschedule delivery of the proper part 7. Correct part is delivered and they say the broken half of the couch is our problem now and refuse to take it back So now, I have a broken couch in my living room with no means of getting rid of it. They delivered a defective couch and did not take the broken couch when... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. We are unable to locate an account for you, please provide your sales order number and or the telephone number and email address associated with the account in question.
Worst experience ever. They refused to deliver my custom furniture any other way then a drop off with no signature. Offered no solution, and I was willing to pay whatever they wanted for a in home delivery. The agents aren't given any ability to assist and just keep stating company policy. If the s**** up they have a million ways to get off it, and continue to charge along the way.
Business response:
Thank you for bringing your concerns to our attention we apologize for the overall unpleasant experience. After review of the account, we show the guest opted for an outdoor delivery as a result the custom items were delivered outdoors. Living Spaces offers a full-service delivery option for an additional cost. These details are displayed on our website for review prior to purchasing with us. We will be sure to share this feedback with upper management.
I purchased a sofa set which came with stains and very poorly made. It looks like it was made at a local bad upholstery shop. The finishing is very bad. Looks cheap.! Nothing like the Showroom pieces. I'm very upset and getting depressed by looking at it every day.
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. After review of the account, we show you spoke with our Guest Services department on 11/1/2022, we offered to send a technician out to remove the stain or 15% to keep the item as-is. According to the documented notes, you chose the 15% discount. This issue appears to have been acknowledged and addressed on our end. We will be sure to share this feedback with upper management.
I placed an order for Bed and mattress at Living Spaces ******** using a *************** financing. The day of delivery came, the installer said we have the mattress but not the bed. So they did not deliver it. I called and called customer service with no resolution success. Then same night i went to Living Spaces in Person and explained them what happened. They asked me to pick a different bed and mattress which i did. I asked them to refund the amount for the previous order and charge the new one. They said they have refun... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please provide your sales order number.
This is the worst service and Delivery that I have received I have a Bed delivered with broken rails for which a rescue was created in 7th July and was promised to be to be relived to me on 9th July and was not delivered and again was scheduled for delivery 29th October which was again declined again I have been waiting for this almost 3 months for had seen twice been declined for delivery on the delivery Date.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4.1 star rating with 7,768 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open at 9:00 a.m.
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