Lithia Springs Ford

Ken W 

on BBB

a year ago

Paid for a diagnostic and over $4,000 to get transmission fixed, after they assured me what the problem was and that it was a good deal. Since **** do not provide cars during a long wait for repairs, I had to find ways to work. Weeks went by until the car was "fixed". The car made it 5 miles down the road until I had to turn it around, praying it'll make it back due to the jerking and dragging (the main problem the car was having.) Since I had already paid so much money, they did another diagnostic for free, showing I needed... read more

Nikki T 

on BBB

a year ago

Paid $1200 for them to replace my cam actuator and 02 sensor and check engine light came back on after the repair. They obviously just temporarily shut the check engine light off. Owner is now blaming their failure to repair the issue I paid them to repair on my car having 146k miles and having issues that they are "not able to predict." The fact that my car has 146k miles is irrelevant, and does not excuse the fact that they did not repair an issue that THEY diagnosed. I paid $175 for them to diagnose the issue before payin... read more

Nelida C 

on BBB

a year ago

****** was very knowledgeable, informative and helpful. We were able to get in and out very quickly. 

David C 

on BBB

2 years ago

Provided top notch sales experience we have had in a long time and loving our new **** Ranger truck. We are just hoping the **** Ranger remains carefree and reliable for a long time, definitely do not want any *********** out once our warranty is over... 

Candice L 

on BBB

2 years ago

Our experience with Lithia Springs Ford was smooth. Everyone we worked with to make the deal happen was professional, knowledgeable, informative, and patient. 

Joseph M 

on BBB

2 years ago

Coming from someone whos worked in the customer service industry for over 35 years I think I can say with confidence that I had the most amazing experience with the crew over there! ***** is amazing and she went above and beyond. ** is the most kind and caring gentleman! Hes a just a good soul. He also went above and beyond to make sure I was taken care of with the best service. *** is probably the best Finance Mgr Ive had the pleasure of working with. He is very transparent, honest & made sure he got me the best rates as po... read more

Esther F 

on BBB

2 years ago

I started the inquiries through the ******************** and then was referred to a sales **** ************************ Met with ****** several times throughout the next seven days, and we finally came to an agreement on the vehicle of my dreams. He listened to all of my needs, and was very understanding, accommodating and his follow up was outstanding.****** also had great sales support from the initial internet inquiries, sales management and new vehicle orientation,I personally met the owner, *********************, in my ... read more