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Lincoln Air
- Heating & Air Conditioning/HVAC
- Phoenix, AZ
About this business
Lincoln Air are experts in all of your heating and cooling needs. We do service, repairs, coolers, ductwork, new construction, new installations and maintenance. We specialize in ductless mini splits and custom homes. We carry all brands of air conditioners and can service and repair all brands as well!
Location details
625 W Deer Valley Rd, Ste 103, Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Ill first say that I wish I had consulted the Better Business Bureau instead of ****** reviews before spending over 20k on two new units with this company.The sales call took one visit. The install and 6 subsequent visits to get the units working properly took 3 months. One of those visits, they never called or even showed up to the house. I called their office and they acknowledged they saw us on the calendar before, but that we were no longer on the calendar. It was rescheduled. Every single one of their visits to our hous... read more
Ill first say that I wish I had consulted the Better Business Bureau instead of ****** reviews before spending over 20k on two new units with this company.The sales call took one visit. The install and 6 subsequent visits to get the units working properly took 3 months. One of those visits, they never called or even showed up to the house. I called their office and they acknowledged they saw us on the calendar before, but that we were no longer on the calendar. It was rescheduled. Every single one of their visits to our hous... read more
The installers came in on time, did the job, cleaned up after that and left. I was impressed with the professional knowledge and attitude especially **** who was helpful during the installation.
Business response:
Hi *******,Thank you for choosing Lincoln Air and leaving a review.
Excellent service On time schedules Friendly installed air conditioner in my garage
I went with Lincoln Air for two reasons, they had great reviews, and they are a ********** diamond dealer.My experience with them has been unlike what others have posted. It's been absolutely terrible.As it would take more words than you are allowed to write to describe the several month long never ending episode of problems I have had with Lincoln Air I will simply bullet point the main issues.Scheduling was terrible. Wrong Days scheduled multiple times, and I mean, like six or seven times - (causing me to scramble my work ... read more
Business response:
We do humbly apologize for any miscommunication, or mishaps during your install. We understand your frustration and if this were to happen to us, we would feel the same . We immediately called to rectify. All repairs were made as well as any other needs that came up. The bedroom unit was dumping water for the unit was being ran during your remodel and is now clogged with Drywall dust. A technician arrived onsite that following morning. It's not beneath anyone here at Lincoln to do the deep cleaning, It's something that need'... read more
I want to tell you everything I think. This all began when we knew we had a short time to before we'd be forced to get an new A/C. We didn't want to wait until we "had" to so we did our homework. We are a family of 4, **** sqft home, built in ****. We reached out to 4 different companies, Lincoln Air was one of them. Honestly, ****** the Rep with Lincoln Air, was by far the most genuine, honest and knowledgeable ******** others were salezee, pushy, even providing information that even I knew was less then accurate. We decide... read more
Business response:
***** we are thankful for your continued loyalty. In the craziness of the heat we appreciate your encouraging feedback. Our Customers happiness is our main focus. From the office to the field we thank you.
I thought I'd found a gem of a company but instead endured a negative experience. I committed to Lincoln Air for a fair priced, split mini a/c unit on May 19, 2021. They took my 50% deposit and scheduled the install for June 4th. I received a call June 3rd that they had multiple a/c emergencies & were going to reschedule for June 15th.The install crew explained they were not informed of the June 15th install until they thought they were finished for the day and then, learned of my job THAT DAY (they arrived at 3pm). I later ... read more
Business response:
Sheri, I'm grateful for your feedback. As much as it pains me to hear this, I assure you that this is not normal practices for Lincoln Air. We are a small business with kinks to ironing out. There definitely was a scheduling conflict with the electrician, by getting our install days mixed up. Once we realized this, we worked without electrician to expedite the work that needed to be done and had your mini split up and running with in 24 hours. We took a better look at our process and have made changes within the company to a... read more
Lincoln Air installed a mini-split in our insulated 2-car garage. Establishing a 220 line to the garage was needed for the installation. There was an initial issue with the system not being fully charged with coolant from the factory, but Lincoln Air took care of the issue timely. The unit works great, quickly cooling the garage to the high 70s and below even when outside temperatures are over 100. This was our first experience with Lincoln Air and highly recommend Lincoln Air for this type of HVAC installation. Based on our... read more
Gab did an amazing job on the annual maintenance on my 4 HVAC units. He is professional, quick, clean and works with my tenants to be the least invasive as possible. Thank you Gab and Lincoln Air for your top notch service!
Business response:
*******, Thank you so much for the review. We are grateful the business.
Frequently asked questions about Lincoln Air
How is Lincoln Air rated?
Lincoln Air has a 3.9 star rating with 15 reviews.
When is Lincoln Air open?
Lincoln Air is open now. It will close at 5:00 p.m.
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