This profile has been claimed by the business owner or representative.
Liberty Mazda
- Car Dealers
- Wakefield, MA
About this business
Location details
81 Bay State Rd, Wakefield, MA, 01880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
customer service at its best!!!! I've been going to Liberty Mazda since 2010 and have bought 3 Mazda's from this dealership and couldn't imagine going any where else! Mike and Chuck have customer service mastered! They've earned our loyalty and then some. keep it up guys and see you in 2 yrs for our next Mazda!!!
Needed to replace my Dodge Caravan. I use a wheelchair and needed the Mazda 5 with the sliding door on the drivers seat and hand-controls. Chuck helped arrange the installation process and delivered me a great job. When Chuck needed help from a colleague, everybody chipped in like a real team.
Professional and friendly. Made one feel like one mattered and that providing a good quality experience was important to them. Made the pick up of the car very easy, answered all of my questions, and encouraged to call back any time.
I just picked up my new car before the new year and I couldn't have had a better feeling making my way into 2014. Started out shopping at Liberty Mazda, and ended up buying there. Just from the feeling I got on my very first visit there is what made me go back. Very laid back, thoughtful, interested, funny group over there!! I had a good time buying my car! Not just a pleasant purchase, but fun. I have never been to a dealer where everyone had been so nice and all seemed to be on the same page. Every time I walked by an empl... read more
Rob was the salesperson I bought the car from. He was beyond terrific! He went above and beyond to answer all my questions and was easily accessible by phone/email. When I began experiencing a problem with my brakes, it was Rob who I first contacted. He put me in touch with Wally, the service manager. Wally immediately addressed the issue and took care of it in a timely manner. Rob followed up to make sure my issue was taken care of and I was satisfied.
I was reccommended to Liberty by two friends of mine and so I decided I would go and check it out. My experience with Liberty was very good overall. Chuck was helpful when I first came to the dealership, answered questions about the car of interest and took me on a thorough test drive. The dealership was attentive to reviewing my trade while we were on the drive and were prepared with an estimated value when we returned. The sale price of the car was fair and like anyone, I would have preferred more for my trade, but the dea... read more
Stay as far away from this dealership as possible!!!!!!!!!!!!!!! This man was rude, pushy and unprofessional. Not to mention he talked down to me, suggested i was stupid and incapable of understanding buying a car as well as screaming at me in the middle of the showroom!!!!!!!!!!! I was absolutely horrified!!!! what kind of person treats someone like this. The test drive was 5 minutes long and no highway. At the end of the conversation he just walked away from me saying nothing throwing his arms up ion the air. When i called... read more
BEWARE BEWARE BEWARE !!!!!!!! Woman BEWARE!!!!The LIBERTY Dealerships are owned by the KNOPF FAMILY.DO NOT, DO NOT buy ANYTHING from them.Why??? Because in any company or household INTEGRITY, PROFESSOINALISM and Respect are the core belief's in which we work and live by. The KNOPF Family was OK with selling my wife a PRE-CERTIFIED MAZDA CX9 for approx 30K dollars, but when it came to them ensuring the vechicle was SAFE well that was a different story. The vehicle was unsafe, in fact having break issues and tire problems. Whe... read more
I had a terrible experience with this dealer, The salesman was very pushy and not pleasant to dealt with. We were looking for a new car and she salesman did not listen to our requests and questions and was pushing the price which was at MSRP denying that their website had a lower price. After showing him a printout, he said that the sale was over. STAY AWAY FROM THIS DEALERSHIP!!
Frequently asked questions about Liberty Mazda
How is Liberty Mazda rated?
Liberty Mazda has a 4.6 star rating with 3,205 reviews.
When is Liberty Mazda open?
Liberty Mazda is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com