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81 Bay State Rd, Wakefield, MA, 01880, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
tldr: Ask for Robert! Came in to test drive a used Mazda 3 as part of a multi-dealer test drive extravaganza. After finishing our drive, Robert asked what we were planning to try next; it turned out they had a used Honda Fit that had just come in. And by just come in, it was covered in dog hair and still had those family stick figures (two adults, two kids, two dogs... I hope they got a van). But we drove it, liked it, and bought it. The service guys did a great job cleaning up the car for us to pickup, and Rob was laid back... read more
thanks a lot Michael, first of all i wanted to thank Michael for being so helpful,and for the great service he provided while i was getting my first car. the car is great i had a really great customer service experience since i put my first step till i got the car. i would 100% recommend this dealer
Thank You Mike Romano! Working with Mike at Liberty Mazda was a pleasure! This was my first time leasing a car for myself and I found Mike to be incredibly helpful, knowledgable, and kind! We were on a rather short timeline to move ahead with this deal and when I entered the store after speaking with Mike briefly on the phone we got straight to business. This was much appreciated after dealing with other sales folk in various other dealerships! Mike was courteous yet also serious in tone and it was clear that he wanted a sal... read more
Worst dealership experience ever I went to Liberty Mazda to test drive a new 2014 CX-5 Grand Touring. I went in knowing that I wanted the car, so as long as the test drive went well, I was going to buy it. Before I could even get to the door of the dealership, a salesman spotted me and walked right over to the door. He asked what I was there to look at, looked over my shoulder and saw the vehicle I cam in (Ford F-150) and immediately asked if I would be trading that in / did I have the registration on me. I told him all I wa... read more
Friendly, laid back, no pressure Working with Rob at Liberty Mazda was a breath of fresh air compared to my experience at other dealerships. Rob is laid back, calm, polite, and knowledgeable. After the test drive, he walked me through all sorts of options, and let me play around with some of the higher-trim options. When it came time to discuss numbers, he didn't pressure me or attempt the hard-sell. After sleeping on it for a few days, I decided that I liked what Mazda had to offer and to move ahead with the purchase. Rob w... read more
We will never consider buying a car from Liberty Mazda! While researching mid-size SUVs we went in to test drive a CX5. The Manager had to yell at Mike the salesman twice to come help us. Finally we started the test drive (which lasted 5 minutes) and Mike asked what phase of the process we were in. I explained we were only doing research and had no intention of buying the car that day because we needed our tax returns for the down payment. He then spent the test drive pressuring me to put the down payment on my credit card. ... read more
New car experience was fine; used car is a disaster! Leasing a new car was fine. However, when it came to buying a 10 year old Mazda 3 for our 16 year old, I wish I hadn't. So, this will be strictly about the used car experience. First, they illegally sold it to us without a title.They were trying to play the "check float" came. We bought it on a Sunday (it had come in 2 days earlier) in conjunction with a new Mazda and since it needed some work, we were told it'd be ready that Saturday. It wasn't. The paint had to dry. So, ... read more
Great and Easy Experience, Go to Liberty! This was by far the best experience I have had purchasing or leasing a new vehicle. Mike Romano made it even easier just by being accessible for me. He picked up the phone every time I called and was able to answer any questions I had. I walked in on a Sunday night and was attended to right away by Mike. He let me experience all the vehicles I was interested in and allowed me to sit in a few and test drive the one of my choice. Also, it took less than an hour for all of this be compl... read more
Just the best! This is our third Mazda at Liberty Mazda and we will continue to do business with Liberty Mazda ! Mike is all about the customer and always makes you feel like your at home ! Mike and Chuck's customer service is at a whole other level! There attention to detail and actually listening to your wants and needs within your budget has blown us away! We will never go anywhere else! Thank you Mike and Chuck for making our car shopping not a stressful experience and we will be back in 2yrs for our next one!! Also want... read more
Liberty Mazda has a 4.6 star rating with 3,205 reviews.
Liberty Mazda is open now. It will close at 7:00 p.m.
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