Liberty Cab Co.

Erica J. 

on Citysearch

12 years ago

Absolute worst service ever. I called for one to come at a specific time and they never showed up. When i called back the guy on the phone said the driver called (which he never did) and that he was waiting (which is was not). When we said we needed one right away he said it was going to be another 15 minutes. 20 mintues later they called back and said they were outside and when i told him that we called for one almost an hour ago he said "dont ever call back, stop using our company" and hung up...so so rude. We utlizied the... read more

Sean H. 

on Citysearch

12 years ago

I left my phone in one of their cabs and I got it back in one piece. that says a lot right their. I haven't been late for work yet!!!!!! 

Yulia W. 

on Citysearch

12 years ago

I use liberty cabs regularly and keep going back because they are extremely reliable. Their dispatchers are friendly and helpful--especially Patrick-- and I would not call anyone else. The drivers are usually about 5 minutes early, which I also really appreciate. 

Jackie G. 

on Citysearch

13 years ago

Horrible Service!!!! – HORRIBLE!!!!! DO NOT TAKE THIS CAB!!!! I should have listened to the reviews. I wish I could have left negative stars. Called for a cab for a client from Hahnemman Hospital & dispatcher said 20 min. An hour later, no cab. When I called the company to find out what was going on, the "Supervisor" responded in a rude and demeaning manner by saying, "Ma'am, you are at Broad & Vine, you can step outside and get a cab." I hung up & called back & asked to speak to the supervisor, at which time he informed me ... read more

Brittany W. 

on Citysearch

13 years ago

NEVER EVER EVER CALL THEM!! – I was trying to get home from West Philly around 2am and there were absolutely no cabs around. In fact, there was not a soul around. So I googled Philadelphia cab companies and called the first one on there. The dispatcher said I would get a cab in 5-15 minutes. I waited a few minutes and since I was scared for my safety, hailed the first cab I saw. Now I know that wasn't the best thing to do but when I am looking after my safety, I will do what I have to. Before I even got into the cab, I calle... read more

aeag2010 

on Citysearch

13 years ago

I was screamed at and left in the cold. – I don't know why the dispatcher was so rude to me. I called him and asked him for a taxi on 22nd & arch. I stand in the cold with my bags and have a bus to catch, I wait there for 10 minutes and start to get worried. So I called the dispatcher back and ask him (I guarantee I said it politely and in a nice tone) to change the pick up address so that I could walk while the driver comes. He snaps at me screaming "WHY DONT WE JUST HAVE THE DRIVER DRIVE AROUND TILL HE FINDS YOU?" Then han... read more

JanRuk 

on Citysearch

13 years ago

Lost BLACK suitcase!!! 2nd and Chestnut to York and Tulip. – My name is Jan Ruk. On friday night I left my suitcase in a cab's trunk. We got picked up at 2nd and Chestnut and drove to York and Tulip. Please write here or call 646 532 0279. +16465320279 I am not sure which cab company it was, so I'm sending it to everyone, I'm desperate, I don't know how is possible that a taxi driver doesn't report the suitcase he found in his trunk. I just believe there are still good people out there and that maybe that taxi driver didn't ... read more

Cindy C. 

on Insider Pages

13 years ago

Horrible service If I could give this business 0 stars I would. The lady that answer my call was rude as anything. She hung up even before I could ask her a question. I had to wait half an hour for a taxi to come. I left my phone in the cab and I had to call at least 14 times before the driver finally answered. And his excuse was that he would give me a call later. I called a couple more times to ask for his taxi number and he never answered. I called the taxi company and they said they would contact him and call me back but... read more

phillylover1976 

on Citysearch

14 years ago

dispatchers sucks – all what people don't know about cab's business is that the drivers pay 150.00 as a monthly due to get fares (it should be given by gps system) so the closer cab get the fare no matter how expensive or cheap it is but the reality is that once u place a call and you tell the dispatcher your destination so if that fare appear a good one the corruption will make that job to be dispatched manually and using thier cellphones instead of the gps system and the radio to be given to a driver who pay undertable som... read more