Liberty Cab Co.

James Chan 

on Citysearch

10 years ago

Liberty Cab did a great job last evening for me. Friends of mine were clamoring to get a taxi last night after dinner in our house. I called Quaker Cab which I had used before but the cab never showed up. When I called Quaker to cancel my reservation, the man hung up on me instantly. His rudeness sent me to a rage. I called Liberty Cab and the taxi came much sooner than I had expected. The driver even called my telephone number without honking in front of our house. He didn't want to disturb our neighbors. I've dogeared my p... read more

Stuart P. 

on Citysearch

12 years ago

I agree with Erica...I had the nastiest dispatcher last week...and I had the same experience...they call and you're literally standing on your front porch and there's no cab there....they tell you that they are waiting....it's totally nuts...it's as though you are working for them. When I called to complain, I was kept on hold for more than 10 minutes until I gave up. I called from a different number, and they took my call immediately...very poorly run on every level. I have removed them from my phone and replaced them with ... read more

Erica J. 

on Citysearch

12 years ago

Absolute worst service ever. I called for one to come at a specific time and they never showed up. When i called back the guy on the phone said the driver called (which he never did) and that he was waiting (which is was not). When we said we needed one right away he said it was going to be another 15 minutes. 20 mintues later they called back and said they were outside and when i told him that we called for one almost an hour ago he said "dont ever call back, stop using our company" and hung up...so so rude. We utlizied the... read more

Sean H. 

on Citysearch

12 years ago

I left my phone in one of their cabs and I got it back in one piece. that says a lot right their. I haven't been late for work yet!!!!!! 

Yulia W. 

on Citysearch

13 years ago

I use liberty cabs regularly and keep going back because they are extremely reliable. Their dispatchers are friendly and helpful--especially Patrick-- and I would not call anyone else. The drivers are usually about 5 minutes early, which I also really appreciate. 

Jackie G. 

on Citysearch

13 years ago

Horrible Service!!!! – HORRIBLE!!!!! DO NOT TAKE THIS CAB!!!! I should have listened to the reviews. I wish I could have left negative stars. Called for a cab for a client from Hahnemman Hospital & dispatcher said 20 min. An hour later, no cab. When I called the company to find out what was going on, the "Supervisor" responded in a rude and demeaning manner by saying, "Ma'am, you are at Broad & Vine, you can step outside and get a cab." I hung up & called back & asked to speak to the supervisor, at which time he informed me ... read more

Brittany W. 

on Citysearch

13 years ago

NEVER EVER EVER CALL THEM!! – I was trying to get home from West Philly around 2am and there were absolutely no cabs around. In fact, there was not a soul around. So I googled Philadelphia cab companies and called the first one on there. The dispatcher said I would get a cab in 5-15 minutes. I waited a few minutes and since I was scared for my safety, hailed the first cab I saw. Now I know that wasn't the best thing to do but when I am looking after my safety, I will do what I have to. Before I even got into the cab, I calle... read more

aeag2010 

on Citysearch

13 years ago

I was screamed at and left in the cold. – I don't know why the dispatcher was so rude to me. I called him and asked him for a taxi on 22nd & arch. I stand in the cold with my bags and have a bus to catch, I wait there for 10 minutes and start to get worried. So I called the dispatcher back and ask him (I guarantee I said it politely and in a nice tone) to change the pick up address so that I could walk while the driver comes. He snaps at me screaming "WHY DONT WE JUST HAVE THE DRIVER DRIVE AROUND TILL HE FINDS YOU?" Then han... read more

JanRuk 

on Citysearch

14 years ago

Lost BLACK suitcase!!! 2nd and Chestnut to York and Tulip. – My name is Jan Ruk. On friday night I left my suitcase in a cab's trunk. We got picked up at 2nd and Chestnut and drove to York and Tulip. Please write here or call 646 532 0279. +16465320279 I am not sure which cab company it was, so I'm sending it to everyone, I'm desperate, I don't know how is possible that a taxi driver doesn't report the suitcase he found in his trunk. I just believe there are still good people out there and that maybe that taxi driver didn't ... read more