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945 Central Avenue, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Brian always does a good job making sure my vehicle is taken care of in a timely manner. If any issues arise, he is upfront at telling me what they are and how we can address them.
Business response:
Thomas, thank you for taking the time to share your experience with us. We are pleased to know that Brian has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. We look forward to serving your future automotive needs.
Convenient service. They're thorough and trustworthy. Easy check-in and they take the time to explain everything that you need serviced on your car.
Business response:
Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.
My advisor was great. Service was great! Very professional and willing to help. My vehicle was done when it was supposed to be and my concerns were taken care of. I couldnt be happier!
Always great service. On time. Quality work! Brian Secord, my service rep, reviewed all the work & pricing before the work began and promised me when the car would be done. And it was ready when promised! Thanks Brian!
Mike Carpenter was very helpful and made sure I knew how the service was going. I appreciate his professionalism and his willingness to help me get my car fixed. I’m very happy I choose to get my repair done here
Business response:
Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the Mike. We look forward to working with you again in the future.
Daniel Louer was great! Very knowledgeable and helpful! I live outside of NY state and he was excellent at working with my insurance agent to make sure I could take the car home asap!
Business response:
Jon, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Daniel will be especially happy to hear that you were completely satisfied with his customer service.
For the last 10 years, I have been bringing my Hyundais back to Lia when they need service. After a quick reception, I am able to sit and enjoy a cup of coffee or walk around the lot dreaming of my next "New Car". I also have found the programming on the television in the waiting area has clips of some of my favorite shows and then short explanations of how to best care for my vehicle. When the team is done, the come to me and let me know exactly what was the issue and the pricing. This team is one of the best I have ever de... read more
Business response:
Thank you for your very kind review and loyalty. We are pleased to hear that Mike was able to help you with your vehicle service and keep you comfortable while you waited. We look forward to seeing you again when your Hyundai is ready for its next service. Enjoy!
Brian Secord in the Service Department was excellent, Brian Secord in the Service Department was excellent, answering all my questions getting my driver side mirror and passenger seat repaired 9/25/2020. Excellent personality recommend him to anybody. He is the best thank you Brian for being there for me. Will schedule another appointment soon.
Business response:
Nannette, thank you for sharing this kind review with us. Brian will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!
Brian Secord did a great job with assisting us with the oil change and replacing windshield wipers. We are very happy with the service and hope to look at a new car next year
Business response:
Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! We look forward to serving your automotive needs in the future.
Lia Hyundai Albany has a 4.4 star rating with 2,504 reviews.
Lia Hyundai Albany is closed now. It will open tomorrow at 11:00 a.m.
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