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Lexus of Watertown

4.7

About this business

Location details

330 Arsenal St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.74,594 reviews
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John Hernandez's profile image
John Hernandez 
recommend  Recommended
5 years ago

Outstanding service and attention on each and every visit to Lexus of Tampa Bay and special kudos to Lexus Tpa Bay Jackyn Papsidero who treats all of her customers like they were the only customer Lexus of Tampa Bay has.She has exemplified true professionalism on customer satisfaction. I would NEVER go anywhere but to her on all of my service needs. Outstanding! 

Aida Arteaga-Velez's profile image
Aida Arteaga-Velez 
recommend  Recommended
5 years ago

Professional and friendly staff. My business is appreciated. Everyone goes out of their way to make you feel special. 

Business response:

Aida, it means so much to us to see your review! Thanks from the team at Treasure Coast Lexus! 

Vince Farquharson's profile image
Vince Farquharson 
5 years ago

Bought a car and they pulled my credit report on Saturday, left with the car, they pulled it again on Monday. I financed $9k, had 828 credit score on Saturday. Because of the double pull, my score dropped 25 points. why? Next day, took the car to a Toyota dealer because it vibrates when accelerating, need 4 new tires. Felt good about buying it because it was under warranty, but it seems that they didn't inspect it before trying to sell it.They're dishonest! Would never buy from them again..... 

Business response:

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusofwinterpark.com. 

Edgardo De Leon's profile image
Edgardo De Leon 
recommend  Recommended
5 years ago

Great, the service was good and they provide me a car during maintenance as vip customer 

Business response:

It was our pleasure to provide you with a loaner vehicle and top-notch service. Thank you for choosing Lexus of North Miami and sharing your five-star feedback. Drive safely, Edgardo! 

Carolyn Nydick's profile image
Carolyn Nydick 
recommend  Recommended
5 years ago

Very organized with fast service. Excellent customer service! Love Benny - he always looks out for my best interest! Always offers loaner. Very Friendly. Really makes a difference having one go to person! 

Business response:

Carolyn - We appreciate the recommendation! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Benny. Safe travels, and we hope to see you again at Lexus of North Miami! 

Cary Hernandez's profile image
Cary Hernandez 
recommend  Recommended
5 years ago

The personal are very professional, very clean place, excellent financially, and recommended this dealer 💯 %. 

Business response:

We couldn't have asked for better feedback, Cary! Thank you for your confidence in Lexus of North Miami! 

Sondra Hunter's profile image
Sondra Hunter 
recommend  Recommended
5 years ago

Expertise of mechanics. Thoroughness 

Business response:

Sondra, we are thrilled to see the positive feedback. Thank you for choosing Lexus of North Miami! 

Patricia McKenzie Brooks's profile image
Patricia McKenzie Brooks 
5 years ago

My vehicle was damaged while being serviced at Treasure Coast Lexus . Very DISAPPOINTED with the detailing I paid for and also the response to my complaints. 

Bill Yankus's profile image
Bill Yankus 
recommend  Recommended
5 years ago

The service was 5-star. This survey forced me to sign up for Facebook. Really annoying 

Frequently asked questions about Lexus of Watertown

How is Lexus of Watertown rated?

Lexus of Watertown has a 4.7 star rating with 4,594 reviews. 

When is Lexus of Watertown open?

Lexus of Watertown is open now. It will close at 8:00 p.m. 

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