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Lexus of Watertown

4.7

About this business

Boston Lexus drivers have come to rely on Lexus of Watertown for all their Lexus needs because they know when they come to Lexus of Watertown, they will be treated like family. It’s our customer-first attitude that separates us from the competition and has earned us a reputation for excellence among Boston Lexus shoppers. We sell amazing vehicles and we think our Lexus dealership should measure up to that high standard. So, whether its Lexus sales, Lexus service or Lexus parts, we won’t settle for anything less t... read more

Location details

330 Arsenal St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.73,305 reviews
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Helena Doyle's profile image
Helena Doyle 
5 years ago

Call people back, take care of problems. 

Pareshkumar Brahmbhatt's profile image
Pareshkumar Brahmbhatt 
recommend  Recommended
5 years ago

Ujwal Pradhananga ”Ussa” helped me realize that I needed a good car for my needs and one that gets me great mileage. That is what I came in looking for and at a good value which is exactly what he gave me! 

Lenny Stein's profile image
Lenny Stein 
recommend  Recommended
5 years ago

Tony Vivieros provided us with the best service possible. His knowledge of the cars and ability to work with customers providing the best possible experience is what sets him apart from all the rest. I highly recommend working withTony if you are looking for a Lexus. 

Brad Capadanno's profile image
Brad Capadanno 
5 years ago

Wouldn’t recommend. Drove all the way to find out car was sold. Would’ve appreciated a call to let me know when they said 1 hour ago it was available. Vinny called and was a gentlemen and addressed the situation. Good guy. 

Jessica Locke's profile image
Jessica Locke 
recommend  Recommended
5 years ago

I had an excellent experience taking my car in for service and detailing. Luis was really clear and fast, got me in and out in ten minutes. I got an email of what was needed, which I liked, because if anything seemed too expensive I could always call my local mechanic and ask whether I should proceed on the repair. I also got at least five calls from Luis trying to reach me while I was working, so I disagree with another post saying that the service people don't call. All in all, a delightful service experience. Highly recom... read more

Tom Grimble's profile image
Tom Grimble 
5 years ago

Convenient access to service and free car washes was a selling point. They never offer a loaner car or ride to public transit and they are so rude and inefficient that I would rather pay $20 for a car wash than deal with them. Latest feature is that the service people don’t call to talk to you anymore. They send a report through email to make the experience more disjointed. Pricing is ridiculous. They are asking over $700 for a $40 part that is as easy to replace as a pair of windshield wipers. 

Marian Tse's profile image
Marian Tse 
5 years ago
Stephen Cataldo's profile image
Stephen Cataldo 
recommend  Recommended
5 years ago

I purchased my last 3 vehicles at Lexus of Watertown, a great place with excellent customer service. My recent purchase was with Bob Peixinho who was very pleasant to work with, no pressure and very knowledgeable about my Lexus RX-450H!!!! 

Robert Field's profile image
Robert Field 
recommend  Recommended
5 years ago

Service is fast, accurate and efficient. 

Frequently asked questions about Lexus of Watertown

How is Lexus of Watertown rated?

Lexus of Watertown has a 4.7 star rating with 3,305 reviews. 

When is Lexus of Watertown open?

Lexus of Watertown is open now. It will close at 8:00 p.m.  

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