This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lexus of Stevens Creek
- Tires
- Santa Clara, KY
About this business
Lexus Service & Parts Facility, a department of Lexus of Stevens Creek, supplies a variety of spare parts and accessories from Lexus. It features a guest lounge, coffee bar and business center with wireless Internet access and new car displays. The facility stocks a variety of products that includes car covers, alloy wheels, floor mats, cargo nets, first-aid kits, wheel locks, headphones, carpets and bumpers. Lexus of Stevens Creek is an automobile dealership that sells and services a range of new and pre-owned vehicles. It ... read more
Location details
300 Martin Avenue, Santa Clara, KY, 95050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service and facility. Service advisor Mr Cruz was very helpful.
Business response:
Thanks for your feedback Martine. We very much appreciate your business
Steve is an excellent ASM writer we will come back for many more service.Thank you
Business response:
Thanks for your review Van. We are glad that Steve provided excellent service. We appreciate your continued business!
Great services and people
Business response:
Thank you Analisa. We strive to provide great service to all our guests. We appreciate your feedback and business! :)
The best customer service! All the reps are great, however the customer service by Marshall yesterday was excellent. Also Matt (Technology Specialist) helped me with a simple technical question without making feel dumb. Thanks guys! You’re awesome!😁
Business response:
Hi Sheila, thank you for your feedback! We are so excited that Marshall provided excellent service and Matt was able answer any questions you may have about your vehicle. We appreciate your business!
Business response:
We've reviewed your original paperwork from 2015, where it clearly states that Lexus denied the claim due to the age of vehicle and the mileage being well beyond the warranty enhancement period. We're sorry we couldn't help you further.
Good and fast service! Deep was very accurate and polite, I have a good experience there.
Business response:
Hi Yuki. We are so sorry to hear that you are unsatisfied with our service. We appreciate your feedback and want to do our best to resolve any issues you might have encountered. Please feel free to direct message us with the details and will make every effort to evaluate and resolve the situation. Thank you for your time and business.
Frequently asked questions about Lexus of Stevens Creek
How is Lexus of Stevens Creek rated?
Lexus of Stevens Creek has a 4 star rating with 77 reviews.
When is Lexus of Stevens Creek open?
Lexus of Stevens Creek is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com