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Home to Central Florida's luxury driving experience, where we never charge hidden dealer fees. If it has to be a Lexus, it has to be Lexus of Orlando.
5725 Major Blvd, Orlando, FL, 32819, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Service manager was very rude and lied to me that my lease would cost $17k to turn in due to wear and tear suggesting I should roll that into a new lease. I didn’t need another car Immediately. Turns out the true amount owed was around $1200 (over $15k off). I was planning to get another car down the road from Lexus as I’ve had 3 leases but after this experience I will never support this store again and work with a more transparent and honest dealership.
best service so far past few yrs
I just wanted to thank Joshua Montgomery and his service staff what amazing customer service. He really worked hard and went the extra mile to make my experience right! I will not forget that, you earned a customer for life!
Muy contento con mi nueva NX-Sport. Excelente servicio recibí por parte de Diana Colina y Chris 100 % recomendada. Más que contentos estamos, Laura & Josue
Excelente servicio por parte de Diana Colina Muy contentos con nuestra NX - Sport . los recomiendo 100% . Estamos muy contentos con la atención Laura, Josué y Carolina
Do you want to be ripped off???? Then don’t go here. Horrible service.
terrible customer service felt like I was being treated like a second class citizen because I was a tow truck driver even though I own the vehicle I was dropping off
The people where pleasant!
Business response:
We appreciate the kind words, Juanita. We look forward to seeing you again in the future! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando
I walked their ENTIRE lot and their showroom for OVER 45 minutes and “NO ONE” SAID ONE WORD TO ME! Not even a Hello! Guess My RACE?!?! So sad because I drive a Lexus and Do NOT like Mercedes but I will take MERCEDES MY BLACK MONEY since LEXUS OF ORLANDO OBVIOUSLY does NOT want it! THE MOST AWUL EXPERIENCE IN MY LIFE!!!!!!!!
Lexus of Orlando has a 4.5 star rating with 3,372 reviews.
Lexus of Orlando is open now. It will close at 8:00 p.m.
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