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Lexus of Birmingham - Birmingham, AL

4.5
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About this business

As a 24-time Elite of Lexus Award winner, we offer an innovative sales and service experience that our customers rave about. Serving the community for over 32 years, we've built a reputation for excellence backed by a 4.6 Star Google rating. Shop new Lexus models in-store or completely online and enjoy your first two service visits on us. Explore our Certified Pre-Owned inventory for great offers on a Lexus that drives like new and we'll include your first four service visits. Use our VIP appointment process to schedule serv... read more

Location details

1001 Tom Williams Way, Birmingham, AL, 35210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.51,787 reviews
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Adam Y.'s profile image
Adam Y. 
on Birdeye

4 months ago

Let me tell you about a salesman named Joe Straub, and what an unprofessional, rude, and arrogant person he is. when I walked in the door a salesman looked at me- which at first may think is someone who has something medically wrong with him, or is not all there mentally due to no smile on his face at all, and all the personality of a block of wood. We already knew the car we wanted, but we still re-test drove the car, and Joe managed to be rude and smug. I got a quote and went back home. I had been talking with other dealer... read more

ashton r.'s profile image
ashton r. 
on Birdeye

4 months ago

CROOKS! Avoid this “business” at all cost. This is by far the most shady car dealership I have ever encountered. When they are caught being unethical they become very dismissive and rude. Ted Layfield does not care about the integrity of the business and really needs some lessons is customer service. The shady business probably all starts with him. Rich needs to figure out a new career all together. If you want to be screwed and cheated this is definitely the place to go. If not there are PLENTY of places that actually condu... read more

Vic K.'s profile image
Vic K. 
on Birdeye

a year ago

I came into The Lexus Of Birmingham to look at a vehicle the day before purchasing, and actually started the buying process for the car. The salesman told me the car had been on the lot for 3 weeks and was currently available. I told them that I would have the funds available and would be ready to purchase the following day. I then set an 9am. appointment in the morning for the following day to come in and purchase the car. The next day I went to purchase the car and had gotten ALL the necessary paperwork and funds availab... read more

Ken U.'s profile image
Ken U. 
on Birdeye

2 years ago

Their used car prices don't reflect what they advertise. I was going to buy a Telluride from them and the internet price was $36,966. Then when I talked to them about the price if I came and got it, it was all of a sudden 38,269.50. Initially the salesman said it was for the interior and paint protection and then later it was dealership fees. They are dishonest about things. I would not recommend doing business with them.  

Frequently asked questions about Lexus of Birmingham

How is Lexus of Birmingham rated?

Lexus of Birmingham has a 4.5 star rating with 1,787 reviews. 

When is Lexus of Birmingham open?

Lexus of Birmingham is closed now. It will open tomorrow at 9:00 a.m. 

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