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Leslie's

2.1

About this business

Location details

10651 Big Bend Rd Ste 53, Riverview, FL, 33579, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
2.1179 reviews
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Mike D's profile image
Mike D 
2 years ago

I booked an appointment a few weeks ago for heater diagnostic, my appointment was cancelled the day of, at 834am(appointment was scheduled between 8&12). Lady who called was extremely rude. I leave a review regarding this and reschedule for today, appointment between **** again, just got a call from the same rude lady saying the technician truck just broke down and is being towed. She is now targeting me because of a bad review, I will escalate this until I get answers. This is retaliation for my review of their services. 

Mike D's profile image
Mike D 
2 years ago

I booked an appointment a few weeks ago for heater diagnostic, my appointment was cancelled the day of, at 834am(appointment was scheduled between 8&12). Lady who called was extremely rude. I leave a review regarding this and reschedule for today, appointment between **** again, just got a call from the same rude lady saying the technician truck just broke down and is being towed. She is now targeting me because of a bad review, I will escalate this until I get answers. This is retaliation for my review of their services. 

Mike D's profile image
Mike D 
2 years ago

I booked an appointment a few weeks ago for heater diagnostic, my appointment was cancelled the day of, at 834am(appointment was scheduled between 8&12). Lady who called was extremely rude. I leave a review regarding this and reschedule for today, appointment between **** again, just got a call from the same rude lady saying the technician truck just broke down and is being towed. She is now targeting me because of a bad review, I will escalate this until I get answers. This is retaliation for my review of their services. 

Kim S's profile image
Kim S 
3 years ago

Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more

Business response:

Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this. 

Kim S's profile image
Kim S 
3 years ago

Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more

Business response:

Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this. 

Kim S's profile image
Kim S 
3 years ago

Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more

Business response:

Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this. 

Kim S's profile image
Kim S 
3 years ago

Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more

Business response:

Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this. 

Kim S's profile image
Kim S 
3 years ago

Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more

Business response:

Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this. 

Kim S's profile image
Kim S 
3 years ago

Horrible experience! Technician was hired to open our pool, he put on hoses and equipment backwards, changed the circulation direction of our water, so now the water is not going into pump correctly. Put on hoses incorrectly so shut off valves are not in correct place so we can't change chemicals without flooding out area. When called to ask for him to come back out we get a month delay in service call. No luck with getting any help from the company, so now we will need to hire someone else to fix or fix on our own and out $... read more

Business response:

Hello Kim,We are so sorry to hear about your recent experience and we will be escalating this to the Service Manager in the area so they may look into this further.We greatly appreciate your patience and understanding with this. 

Frequently asked questions about Leslie's

How is Leslie's rated?

Leslie's has a 2.1 star rating with 179 reviews. 

When is Leslie's open?

Leslie's is closed now. It will open tomorrow at 8:00 a.m. 

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