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LensCrafters
- Laser Eye Surgery/Lasik
- Chattanooga, TN
About this business
Location details
314 Northgate Mall, Spc H0040, Spc H0040, Chattanooga, TN, 37415, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedGreat staff and fast turn around. Superior customer service
Optometrists are great at this store but front office staff is horrible. Worst customer service ever. Ordered contacts on 7/24- over $200 order. Called three times (8/6, 8/23 and 9/6)- all three times I was told the contacts weren’t there and they had no idea what had happened to my order and someone would get back in touch with me. No one ever called me back. Walked in on 9/24 (2 MONTHS LATER) to get an answer and the contacts were there. No one ever contacted me to let me know they finally came. The two ladies at the count... read more
optometrist was phenomenal. when I walked to the sales floor to get my glasses... the customer service was non existent.
I bought my ray ban sunglasses from sunglass hut in Florida. I needed them serviced recently, replaced nose pieces. Sunglass hut in this mall didn't even look before telling me they didn't have the proper equipment to fix my nose pieces and sent me to LensCrafters. Upon first walking in, I was met with the same 'we can't help you' without even looking. But one male employee stepped up and said let me have a look and he was able to repair them with no problem. I am annoyed by the initial dismissive behavior I was met with but... read more
Getting our glasses cleaned and adjusted is sooooo good. It's like we got new glasses in five minutes. Thanks for the great service. I love being able to see so well. Wait. Who is that in my mirror? On second thought. ... LOL
Frequently asked questions about LensCrafters
How is LensCrafters rated?
LensCrafters has a 4.3 star rating with 197 reviews.
When is LensCrafters open?
LensCrafters is closed now. It will open tomorrow at 10:00 a.m.
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