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LensCrafters

4.4

About this business

Specialties At LensCrafters located at 314 Northgate Mall, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Chattanooga LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyegl... read more

Location details

314 Northgate Mall, Spc H0040, Spc H0040, Chattanooga, TN, 37415, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.4133 reviews
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Erika Jefferson Johnson's profile image
Erika Jefferson Johnson 
recommend  Recommended
4 years ago

Great staff and fast turn around. Superior customer service 

Tara Agee Lord's profile image
Tara Agee Lord 
6 years ago

Optometrists are great at this store but front office staff is horrible. Worst customer service ever. Ordered contacts on 7/24- over $200 order. Called three times (8/6, 8/23 and 9/6)- all three times I was told the contacts weren’t there and they had no idea what had happened to my order and someone would get back in touch with me. No one ever called me back. Walked in on 9/24 (2 MONTHS LATER) to get an answer and the contacts were there. No one ever contacted me to let me know they finally came. The two ladies at the count... read more

J.G. Petty's profile image
J.G. Petty 
6 years ago

optometrist was phenomenal. when I walked to the sales floor to get my glasses... the customer service was non existent. 

Summerlynn Jensen's profile image
Summerlynn Jensen 
7 years ago

I bought my ray ban sunglasses from sunglass hut in Florida. I needed them serviced recently, replaced nose pieces. Sunglass hut in this mall didn't even look before telling me they didn't have the proper equipment to fix my nose pieces and sent me to LensCrafters. Upon first walking in, I was met with the same 'we can't help you' without even looking. But one male employee stepped up and said let me have a look and he was able to repair them with no problem. I am annoyed by the initial dismissive behavior I was met with but... read more

Danelia Chappell's profile image
Danelia Chappell 
9 years ago

Getting our glasses cleaned and adjusted is sooooo good. It's like we got new glasses in five minutes. Thanks for the great service. I love being able to see so well. Wait. Who is that in my mirror? On second thought. ... LOL 

Deborah Williams's profile image
Deborah Williams 
10 years ago
Barbara Cristina Eades's profile image
Barbara Cristina Eades 
10 years ago

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.4 star rating with 133 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 10:00 a.m. 

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