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Dr. Laurie Elgas, OD is an optometrist in Natick, MA. She specializes in optometry.
209 W Central St, Ste 120, Natick, MA, 01760, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Was this provider's staff friendly? Yes, they went above and beyond Did this provider answer all of your questions? Every question I had was answered thoroughly Would you recommend this provider to others? Yes Was this provider friendly? Extremely Friendly Was the wait time for your appointment reasonable once you got to the office? Somewhat
Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes Would you recommend this provider to others? Yes Was this provider friendly? Yes Does this provider welcome questions? Yes
Did this optometrist seem knowledgeable about different types of contacts? Definitely, she/he seemed very knowledgeable about all different types of contacts Would you recommend this optometrist to others? Yes Did the staff help you feel comfortable when you called with questions or concerns? Absolutely Does this optometrist offer glasses repairs or adjustments? Absolutely, the'll fix them right in front of you. No waiting necessary! Does this provider take that extra step to make you feel special? Absolutely
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I never have to worry about them overbooking ap... read more
Their eye equipment was so new and advanced I had never even seen it before. It was so much better than other optometrists I've been to. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you... read more
Did this provider listen to your input and concerns? Yes Did your eye exam hurt at all? No, the optometrist had very advanced equipment for a pain free experience Does this optometrist offer glasses repairs or adjustments? Yes, they always help me out Did you leave the office feeling satisfied with your visit? Completely! Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for
Did you feel like this provider's office was understaffed? Not at all, they had plenty of staff members to help me whenever I needed assistance Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Did this provider prominently display their diplomas or business license? Yes Would you recommend this optometrist to others? I Already Have Does this provider treat their staff well? Very! I've never seen an employer treat their staff better
Laurie J. Elgas, OD has a 4.7 star rating with 67 reviews.
Laurie J. Elgas, OD is open now. It will close at 6:00 p.m.
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