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L'auberge Casino Hotel Baton Rouge
- Hotels
- Baton Rouge, LA
About this business
Location details
777 Lauberge Ave, Baton Rouge, LA, 70820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Good Morning Wikisha- Thank you for taking the time to leave us a five-star rating. We're pleased to hear you had an enjoyable visit. We hope to welcome you back again soon!
My boyfriend and I always love staying at L'Auberge. The food is amazing. The drinks are strong. The atmosphere is beautiful. We always feel relaxed and refreshed after our trip. It really feels like our home away from home!!! Spend a few nights here. U won't regret it.
Business response:
Good Morning Richelle- Thank you for taking the time to leave us a five-star review. We're thrilled you love staying with us and always feel relaxed and refreshed when leaving. We look forward to your next stay!
Business response:
Good Morning Andrew- Thank you for taking the time to leave us a five-star rating. We're delighted to hear you had an enjoyable visit. We hope to welcome you back again soon!
Business response:
Good Morning Kayla- Thank you for taking the time to leave us a five-star rating. We're delighted to hear you had an enjoyable experience. We hope to welcome you back again soon!
We stayed in the Azalea suite for our wedding night and they had champagne and two different cheese cakes set out for us with a beautiful note. Then the next night we went out to the buffet with our families and they brought us a cake with fire works and a note written in chocolate! The buffet food is delicious. They really do pay attention to details and make you feel like a celebrity. The casino is very well ventilated so you don't smell any cigarettes unless you sit right next to someone smoking. No complaints!
Business response:
Good Morning Ashley- Thank you for taking the time to leave us a five-star review. We're thrilled to hear we made you feel like a celebrity! Congratulations on your marriage, we hope to welcome you and your husband back again soon.
I win at this casino every single time! I love it!
Business response:
Good Afternoon Sandi- Thank you for taking the time to leave us a five-star review. We're pleased to hear you love our casino and are very lucky! We look forward to your next stay.
Since I'm a regular staying guest at the Baton Rouge and Lake Charles locations all year around, my last stay brought my rating down after I accidentally left my earrings (which, yes, is my fault for not searching thoroughly before leaving) and called to see if anyone turned them in...I spoke to whoever was over cleaning services. I gave my name and description of the very expensive earrings...never heard another word. Did not appreciate it.
Business response:
Good Afternoon Lelah- Thank you for taking the time to leave us a review. We're disappointed to hear about your visit. Our guest experience manager would like to learn more about your stay. Please direct message us your best contact number so she can reach out to you.
Food was cold. Service was slow. Craps table was slow Not really friendly. And look at you at if expected a tip. Definitely could use a course in customer relations at floor level.
I never leave bad reviews, but last night was epically bad. I've been to L'Auberge several times and always enjoyed it in the past. However, we were in Ballroom A last night and the service was very slow and the food barely warm by the time everyone was finally served. When we asked to have our plate boxed so we could take it home to heat and eat later, we were told they could not box our plate. Waiters were indifferent at best. Bartender was friendly, but couldn't keep card and run a tab so you had to cash out every time yo... read more
Business response:
Good Afternoon Suzanne- Thank you for taking the time to leave us a review. We're disappointed to hear about your experience in our Event Center. Please direct message us with your best contact number so our banquet manager may reach out to you. We look forward to hearing from you.
Frequently asked questions about L'auberge Casino Hotel Baton Rouge
How is L'auberge Casino Hotel Baton Rouge rated?
L'auberge Casino Hotel Baton Rouge has a 4.2 star rating with 9,604 reviews.
When is L'auberge Casino Hotel Baton Rouge open?
L'auberge Casino Hotel Baton Rouge is open now. It will close at 6:00 p.m.
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