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L'auberge Casino Hotel Baton Rouge
- Hotels
- Baton Rouge, LA
About this business
Location details
777 Lauberge Ave, Baton Rouge, LA, 70820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Impossible to get a drink here. The bars do not stay open and the cocktail waitresses are few and far between.
Business response:
Good Morning Nikki - Thank you for taking the time to leave us a rating. We're disappointed to hear about the service you received during your visit. We pride ourselves on offering our guests exceptional and timely guest service in every interaction. We've sent your review to our casino beverage leadership team for follow up internally. We hope you'll give us another chance to create a five-star experience for you in the future.
The FOOD is very good and the location is in a well area from LSU. The staff are among the best people to be around.
Business response:
Good Morning Carl - Thank you for the feedback. We're pleased to hear you enjoy our food offerings, location close to LSU and guest service. We hope to welcome you back again soon!
I usually come here a good but,but haven't been in awhile Yesterday was the first time back in 3months.Was not impressed.Bathrooms were disgusting.Toilet paper on the floor and no toilet paper in the stalls. The drink machines weren't working either.Also while I was playing a machine one of the workers bumped into the chair and didn't say excuse me or sorry or anything.I literally was almost pushed into the machine.Probably won't be back for awhile.Would rather spend the money on the gulf coast where it's cleaner and better ... read more
Business response:
Good Morning Amanda - Thank you for taking the time to leave us your feedback about your recent visit. We're disappointed to hear about the cleanliness and service issues you experienced. We've passed your review along to our leadership team for follow-up internally. We hope you'll give us another chance in the future.
Edge in casino charged my card twice!! Not just me, my friend too! And they won't answer the phone!! Call me, Edge!!! We want our money back!
Business response:
Hi Ruthie - Thank you for reaching out. Can you send us a private message with your best contact phone number so someone from our team can reach out?
Couldn't believe his show. I never seen a crowd come in as one crowd and then get segregated during the show. Sinbad you are a garbage. To the Marine who walked out I applaud you and all the others that walked out his show! That man on his second bankruptcy is pathetic.
Business response:
Hi Hayes - Thank you for taking the time to leave us your feedback. We hope you'll give us another chance in the future.
Business response:
Hi Melyssa - Thank you for the five-star rating! We look forward to welcoming you back again soon.
I have stayed with y'all twice and loved it. Great Food and Love the shower with the tv in it super cool!!! Ready to come back soon. Thanks
Business response:
Hi Shayna - Thank you for taking the time to leave us a review. We'd like to better understand your experience. Would you mind sending us a private message with your best contact information and a few more details about your visit? We look forward to hearing from you.
We booked a night for our honeymoon track to New Orleans. The restaurant service was great and the massage team came to our room and did a spectacular job! Communication was a bit off at times, but my wife and I loved our stay!
Frequently asked questions about L'auberge Casino Hotel Baton Rouge
How is L'auberge Casino Hotel Baton Rouge rated?
L'auberge Casino Hotel Baton Rouge has a 4.2 star rating with 9,604 reviews.
When is L'auberge Casino Hotel Baton Rouge open?
L'auberge Casino Hotel Baton Rouge is closed now. It will open at 9:00 a.m.
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