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7405 Graham Rd, Fairburn, GA, 30213, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Got a land Mann charcoal smoker the frame was bent so I contacted them and they were amazing to deal with they sent me a new smoker within a week of the time I contacted them
replacement parts have been on backorder since december for my smoker....
Received my new 3895GWLA smoker and found that it had a door hinge missing and a broken leg. The place I bought it from requires that I pay return shipping so I decided to keep it and pay to have someone weld it. Contacted Landmann-USA and told them about the hinge and they are sending me a new one to be welded on. Waiting to hear if they will address the broken rear leg, but from the previous contact I will bet they do... Hard to find a company that stands behind their product and values customers... My Grill is on it's las... read more
It's a fantastic product....#ChefStew
Purchased the 38 in smoker from Landmann. After removing it from the box. I found the quality to be very poor, especially the racks inside. Made in China says it all. I had to make 2 calls now for rack parts. SAVE YOUR MONEY.
Two people we know purchased your Smoker Model #32934, so we purchased it on 3/17/14. We've used it under 10 times but it's been great. Produces amazing quality food. The electrical component stopped working over the winter. I emailed customer service 3/16/14 and have not heard anything back. I would like to know what the process is to have the electrical component replaced under warranty. One of the people that we know who purchased this machine had the same electrical part stop working, so I'm seeing a pattern, which is to... read more
LANDMANN has a 3.9 star rating with 46 reviews.
LANDMANN is closed now. It will open at 8:00 a.m.
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