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Landers Premier Flooring
- Flooring
- Austin, TX
About this business
Flooring Austin and Austin Flooring Store “Come Talk With The Experts!” - ABOUT - Tile, Austin Hardwood Flooring, Austin Carpet, Austin LVT Flooring, Austin Laminate Flooring, Bamboo, Cork, Natural Stone, and More Landers Premier Flooring is a family owned and operated Austin flooring company. We supply flooring materials and installation for Austin homes and commercial properties, including tile flooring, hardwood flooring, engineered wood flooring, carpet, laminate flooring, bamboo flooring, cork flooring, natu... read more
Location details
2601 Mc Hale Ct #140, #140, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Not interested in small projects – We visited Landers a couple of weeks ago for new carpets in two of our small bedrooms. Initially the salesman who greeted us was fine and he was polite and shows us around introducing different options. But after learning that we are only replacing two small rooms, the salesman started to lose interests in us and began greeting other customers that came in. When we have questions, he grew impatient and started to suggest upgrades and options that we don't need. That's all fine; despite of t... read more
Business response:
First let me thank you for taking the time to write this review. This certainly does not fit the way we do business and will be addressed. I apologize for the treatment that you received. Yes, we do have great and well deserved reviews, many of which praise our excellent customer service. We follow the Golden Rule to "treat others as you wish to be treated." As an owner, I am shocked and disappointed in the way you were treated, and it saddens me to learn about it this way. We take pride in serving our customers' every floor... read more
Landers made a new wood floor "painless" – Salesman Dale Markel and his installation team did a great job of moving furniture, removing old carpet, leveling the entire surface area, getting new wood floors installed, and furniture replaced in less than one day--no mess left behind. We will use them for another floor project--no doubt about it!
Knowledgeable / Great Customer Service – We could not be happier with our Lander's experience. Dale was exceptional in his knowledge of wood flooring and led us in the right direction for our needs...... not pushy at all, but very helpful. We were impressed that he came to our home on the day of installation to make sure that the installers knew exactly our preference of how we wanted the floor laid and molding installed. The follow-up phone call 2 days later was appreciated......very customer oriented. The installation crew... read more
Cristen is the best!! – We have used Lander's for 2 separate projects a year apart and we could not be happier! After shopping around at various competitors Lander"s won hands down, not only for the prices but for the great customer service we got from Cristen. (She even remembered our names a year later) she is amazing! Her knowledge of products and design and her patience ( I am not the most decisive person) is off the charts. She knows what looks good and what doesn't and won't sell you on something just to sell it. she h... read more
Great Customer Service! – I have worked with Lander's flooring on several jobs. They are knowledgeable about their products and are customer oriented. When they schedule they show up and keep you informed if there are any delays. If for some reason a problem does arise they work hard to rectify the situation so my clients are happy. There are not many companies around that take the same time and extra care or have their exceptional service. Their pricing is competitive and they handle themselves in a very professional and fr... read more
Superior Service and Excellent Workmanship! – John went above and beyond in helping us get our defective floor replaced! The original installer was unresponsive and did absolutely nothing to help us with a defective wood floor. John stepped in and got the manufacturer to replace the floor for us! Believe me, this took a lot of work! His team was incredible! They were efficient, courteous, and superbly skilled at the process of replacing a wood floor. The job was done in two days. They moved the furniture, made sure everythin... read more
Landers Best Tile and Carpet for our home – We purchased tile and carpet with installation from Landers Premier Flooring. Our experience was excellent. The Quality, price and customer service were amazing. We put tile in our entire first floor, and I was a bit anxious to say the least, but Landers made it an easy experience, taking into account that we have a busy family. We cannot say enough about the beautiful carpet and natural stone tile. Everyone comments on how beautiful it is and they did such a great job. We will be ... read more
Shop Around! $$$$ – I finally found the tile I was looking for after spending 15 minutes at Landers. Was ready for install immediately. Landers obviously didn't want the job. They were over $2000 ($7 sq/ft) higher than the other estimates. I did some quick research online, found the lowest price for the tile found at Landers. Took the online price to another shop who matched and recommended a good installer. It pays to do your research (and skip Landers!).
Business response:
Wow, I love these obvious competitive review plants. If this were true we wouldn't have the referral and repeat customer business that we have worked hard to maintain. Austinites are smart people and can figure out what's going on in the market and where to shop. Our business growth and reputation speaks for itself.
Love my floors! – We are DIYers and have been remodeling our house for quite some time. By the time we got to the flooring we were tired. We figured we could handle a wood flooring install. But installing tile in the bathrooms and laundry room didn't sound like fun for us. We shopped around online for services and products before we finally set out in the car. Landers just happened to be our last stop of the day. We got there at 10 minutes to closing but the friendly staff did not seem at all rushed. Cristen patiently listen... read more
Frequently asked questions about Landers Premier Flooring
How is Landers Premier Flooring rated?
Landers Premier Flooring has a 4.7 star rating with 223 reviews.
When is Landers Premier Flooring open?
Landers Premier Flooring is closed now. It will open tomorrow at 10:00 a.m.
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