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Lancaster Toyota located in East Petersburg, Pennsylvania is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Lancaster Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota, you've come to the right place.
5270 Manheim Pike, East Petersburg, PA, 17520, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
In my opinion, this is the premier dealership of Lancaster County. Service dept. is outstanding.
Good service, easy to work with and in the end fair price
After reading a couple positive reviews and seeing great ratings online, I decided to give them a call and ask a few questions. A man named Gus answered the phone with a displeased, prolonged “sigh” and a mumbled-together “Thank you for calling Toyota how can I help you???” At that point, I should’ve just hung up on him then and there, but I decided to go ahead and ask a few questions. He responded with a really bad attitude and sounded as though he was thoroughly irritated at me...So I said, “Hey-do you have a problem with ... read more
Business response:
After an investigation and interviewing others who were present the call did not happen this way. I am not sure what your agenda is, but our Staff is always friendly and ready to answer your questions regardless of the time of day. Rick Price General Manager
Great service and enjoyed working with Ron Bezzard! Love my new Toyota Rav!
Great service and wonderful people to work with.
Business response:
Gary, thank you for such a great recommendation! We're so glad to hear that you had such a great visit. Please let us know if you ever need anything else from us.
great service 👏, great deals, and a dealership who knows how to treat people!
The service at Lancaster Toyota cannot be beat. All the technicians have been professional, Knowledgeable, and customer focused. Carlos did an exceptional job this week when my Prius was towed from Maryland. The work was completed a day earlier than expected, and the faulty computer component was still under warranty! I would recommend Lancaster Toyota, and Carlos to anyone who asks. Nice work!
Great service and sales. Paul came in on his day off to help me finalize getting my car. Above and beyond service. Highly recommend Paul ro my friends and family.Thank you! 5 Stars!☆☆☆☆☆
Unlike every other Toyota dealership, they will only honor Toyota Care or covering the cost of state inspections when you buy a car there. Every other one covers both. It just makes sense for customer service. Do yourself a favor-drive an extra 30 minutes and visit Del Toyota in Thorndale.
Business response:
We honor Toyota Care on EVERY new Toyota regardless of where it was purchased. We do not honor other dealers' offers of free state inspection as the cost of this offer is in the price of the vehicle they sold you. We do not have hidden costs in our Sales or Service departments. - Rick Price, General Manager, Lancaster Toyota
Lancaster Toyota has a 4.8 star rating with 3,599 reviews.
Lancaster Toyota is closed now. It will open at 9:00 a.m.
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