This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
4893 Transit Rd, Depew, NY, 14043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Avoid this Practice!! – I have been with this practice for almost 10 years and I am leaving it as of today! I was too tolerate for too many years and today after dealing with the WORST Office Manager I have ever encountered, I am done!! I called to tell them about a very bad situation that occurred to me last week due to their errors, by a nurse and by a physician assistant and when I was done with my story instead of apologizing, this horrific Office Manager "Cindy" became very defensive and started telling me the patient w... read more
Dr. Kuenhling is great. But the policies... – Wow...Where to start. Well once upon a time, this was a great family practice. Dr. Kuenhling is the best. He is a genius and so kind, thorough, and helpful. It seems that some time ago there was a big rift in the practice. At that time they had a big turnover of staff and there was a lot of tension. They stopped accepting our insurance (because they didn't get enough money for it, since it was a government program). We were terminated as patients due to a "disruption in the docto... read more
Office Manager is a Monster – Two days ago, I tried to get my son, age 31, in to see Dr. Kuehnling at Lancaster Medical. Three of us already see him and we have balances due on our accounts. The office manager, Cindy, informed me that he couldn't see the doctor because other people in his family had outstanding balances. Confused by that logic, I asked her if she was the one who decided who the doctor saw and didn't see. She said yes and if I didn't like it, I should find another doctor. Well, I knew right away what was goin... read more
Never had to leave a Doctor's practice before – The only times I've changed doctors was when I moved, got new insurance or a doctor retired. I've never had to leave a Doctor's practice before due to their business practices. One member of my extended family recommended Dr Cleary and nine more of us signed up with him. As of right now five of us have found other Doctors. Also, my cousin (as well as her best friend) were kicked out of the practice because they didn't make an appointment for a physical (!). My mother left becau... read more
PLEASE GET THE FACTS STRAIGHT – ron1681– February 16, 2010 at 21:39:42 PST Please get the facts straight before you ruin someone's good reputation. Yes Cinde Gross was the office manager at Lancaster Medical, but she is not the person who you are talking about. I believe you're actually referring to the doctor's wife who does have a tendancy of taking control of the office, might I add with brute force. By confusing the two, you are trashing Mrs. Gross's reputation which she does not deserve. I have known Cinde for over 30 y... read more
Lancaster Medical Office Manager needs to go !!!!!!!! – I was a patient of Dr. Kuehnling for the past 5 years, with appointments scheduled basically every 3 months. Unfortunately I missed an appointment that was scheduled on a holiday observed by my employer and never received a call as a reminder from the office regarding the scheduled appointment. Once I returned to work and saw my calendar, I realized I had missed the appointment and immediately called the office to reschedule, while also identifying that I had missed the... read more
Office Manager needs Anger Management courses – My husband was a patient with Dr Kevin Cleary and has been since we moved back to Buffalo in June 2008. My husband has been in and out of the hospital for a few medical issues at this time. We missed 2 appointments and had a $50.00 charge for both. At that time, I was pregnant, an appointment he missed was because he was in the hospital and we just never thought to cancel the appointment thinking the Dr would know he was in hospital and not need to be treated. That was back in ... read more
Two Doctors and several Nurses LEFT practice recently – I would stay away from Lancaster Medical! I was there in Jan. 09 and heard a doctor yell at nurses, waited for 1 hour and met with a overwhelmed new doctor who didn't even have my test results becuase the nurses hadn't completed it - and remember I was waiting an hour. It was dirty, disorgainzed and basically a wreck! I am searching for a new doctor today.
Excellent – There are not enough stars in the galaxy! Almost my entire family's healthcare needs (and a few close friends, as well) rests in the more than capable hands of Dr. Kevin Cleary and his wonderful staff. Patients are treated with the utmost respect and dignity--in what has to be one of the most progressive healthcare facilities in the area.
Lancaster Medical LLC has a 2.2 star rating with 157 reviews.
Lancaster Medical LLC is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com