Lancaster Medical LLC

Jacki B. 

on Citysearch

11 years ago

I WAS a patient at Lancaster Medical. I no longer am. I think the woman at the front desk is rude and they are quite money hungry. They do not care about your health, just your checkbook. They expect you to come in when it is not necessary and will not refill your prescriptions unless you make an appt. I questioned them when they insisted I come in for a "follow up", asking them "A follow up on WHAT"? I was told "to check your high blood pressure." I told them I do not have high blood pressure (I have low blood pressure). Th... read more

Lisa Q. 

on Citysearch

11 years ago

Horrible! Charge you for appointments that you didnt even know you had...went to emergency room and they took the liberty of scheduling me a follow up appointment without telling me then tried charging me for a missed appointment...Office staff is not at all friendly. And never even seen the actual doctor in the 6 years ive been there...DO NOT recommend this place at all!!! 

Deborah G. 

on Citysearch

11 years ago

I was very surprised when I received a certified letter stating I am no longer welcome at Lancaster Medical due to my serious medical condition and that I did not follow up with my doctor. First I didn't know I had a serious medical condition. Dr. Cleary has never seen me, not even once in the three years I have been going. I have always been taken care of by a Physician's Assistant. Which I had no problem with, they were always very pleasant and helpful. What I am confused about is if I do have this serious medical conditio... read more

Jessica M. 

on Citysearch

12 years ago

Really disappointed in the way Lancaster Medical has taken care of me while pregnant. My when OBGYN sent me to my primary to have my thyroid regulated, I was unable to visit with an actual doctor. They tried to schedule me for an appointment three months out... despite me telling them I was pregnant and needed my thyroid regulated immediately. I ended up meeting with a PA, who then forgot she was in fact the one regulating my throid before my next appointment and had the nurses follow up with me to find out. It's sad that I ... read more

Noelle B. 

on Citysearch

12 years ago

Don't ever go to LANCASTER MEDICAL. They will force you to make appts you don't need and then they'll drop you when you don't go. Yes, they kick you out like they did me after being a patient there for several years. I got an antibiotic from Immediate Care on a Saturday when I was diagnosed with strep throat and couldn't go to my PCP cuz they were closed. And Lancaster Medical claimed my insurance makes me go for a follow up w my PCP within 7 days which is NOT true- they just made it up! And she said they'd reinstate me if I... read more

lori g. 

on Citysearch

12 years ago

After being with this practice for two years, I received a certified letter stating, "we will no longer be able to provide you with medical care and will not see you at the practice because of a disruption in the doctor/patient relationship, effective immediately". There was no reason as to why there was a "disruption", as I never missed an appointment, paid in cash for every visit and responded immediately to any call that was ever placed to me. Every follow up with the doctor was made as requested by him and medical teachi... read more

Mary V. 

on Citysearch

13 years ago

I do not normally review/critique a business, but I felt if I could save at least one person from the terrible experiences I had at this medical office then it would be worth it. Like many have mentioned, the service is terrible: average of 20 minutes on hold trying to get a hold of anyone and they do not offer times to call outside of the work day or at lunch, making it difficult for any working person to communicate with them. I too have never met my doctor - Dr. Cleary - and do not know if it is a he or a she. On several ... read more

Michael O. 

on Citysearch

13 years ago

Kicked out of practice? Really? – I never was impressed with the "service" of their office staff here. They are hard to get a hold of, not friendly on the phone, and if you don't call them back then they send letters to your home. Sure you can deal with them, but if you don't actually call them back after they send you that letter then you will be kicked out of the practice with no other warning, like I was. I am sorry for thinking that I actually had a choice in how to handle my own health. There are much better practices o... read more

amanda O. 

on Citysearch

13 years ago

OFFICE MANAGER IS AWFUL NEEDS MENTAL HELP! – I CALLED THIS OFFICE TO TO INQUIRE ABOUT BLOODWORK FOR MY SPOUSE WHO WAS A PATIENT AT THIS OFFICE WHICH WAS A HUGE MISTAKE! I NEVER ENCOUNTERED SUCH A RUDE,CLOSE MINDED,JUDGEMENTAL OFFICE MANAGER IN MY LIFE! SHE DID NOTHING BUT INSULT MY SPOUSE AND ME OVER THE TELEPHONE AND STATED SHE NO LONGER WANTED HIM AS A PATIENT BECAUSE HE MISSED A APPOINTMENT! IM SURPRISED THAT AFTER READING THE OTHER REVIEWS ON THIS PAGE SHE IS ALLOWED TO CONTINUE TO INSULT FAMILIES AND TREAT THEM UNFAIRLY... read more