This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lancaster County Marine
- Boat Dealers
- Ephrata, PA
About this business
We have a knowledgeable staff that will help you find the best boat, canoe, kayak, SUP and more for you and your use. We are here to help you have the best time you can on the water. There's Nothing Better Than Being on the Water!
Location details
4448 Oregon Pike, Ephrata, PA, 17522, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We got two kayaks from LCM this summer. I wanted to thank EVERYONE, from the guys in sales helping me decide what paddles would be best, to the wonderful ladies in the office that explained the registration process to the 2 men who carefully loaded the kayaks into our truck. Great service start to finish!!!!
Business response:
Thanks for your review and comments Jillian! We hope you have a great time with your kayaks and when you need help on anything else you just let us know. Enjoy!
In my opinion, this is not a place you want to deal with. Beware of their deposit and return policy!!! For them it is all about the sale and not the service afterwards. There are other excellent Kayak dealers in the area. Seek them out.
Business response:
Chantal, I am responding to your Facebook comments. It is our mission that our customers would be very satisfied with our store. I am disappointed with your note, especially since you picked up a trailer that was custom built and set up for you. You received the utmost in assistance on pick up. I did follow up with a phone call on 8/10/16 to see if your handling of the trailer was working out since you had some concerns of never using a trailer. This was after your pick up on 7/29/16. Regarding our deposit and return policy,... read more
Awesome selection!!! Great customer service!! We will definitely be back :)
I was searching for a certain kayak and no one had it in stock. I finally found LCM. What a selection! It is by far the best place for customer service. A great family run business. They spend time with you, are very friendly and truly care about helping you. I have been there twice and look forward to going back for whatever I need, big or small. By the time you leave the store you feel like you are part of the family!
Business response:
Hi Debra, Thanks for your review! We are so glad to hear you've had a great experience and that we were able to help you get the kayak you were looking for. Anytime you need anything else just let us know! Happy Kayaking! -Sarah and the LCM Crew
Great place and very very helpful! Highly recommend!
A great experience. Everyone was so helpful and patient. Got the Hobie Revolution 13. I've had it 2 days and have been out on the Chesapeake Bay each day. Each time is easier and more comfortable. Thanks for showing me the Hobie line.
Business response:
Thanks for the review Karen! So glad to hear you are enjoying your Hobie Revolution 13!
Just got a 3 rd. Kayak a week ago. Again the Service was outstanding. This is why we will continue to go back for all our boating needs.
I can't express how grateful our family is for the awesome experience we had yesterday with Lancaster County Marine. We were on Route 30 on our way to Delaware when an axle on our boat trailer cracked. After trying unsuccessfully to find a way to get it repaired, we searched for a dealer to purchase a new trailer. Everyone was so accommodating and recognized the chaotic, urgent situation that we were in, even though it was a busy Saturday afternoon in the showroom. What a fine business and fine family! On a scale of 1 to 5, ... read more
Frequently asked questions about Lancaster County Marine
How is Lancaster County Marine rated?
Lancaster County Marine has a 3.6 star rating with 288 reviews.
When is Lancaster County Marine open?
Lancaster County Marine is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com