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Lakewood Hills Apartments & Townhomes

3.9

About this business

Location details

821 Sequoia Dr, Penbrook, PA, 17109, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
3.9845 reviews
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Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The staff is awsome! Work orders are always completed quickly by friendly and knowledgeable maintenance staff. The community events are fun. It really is like we are in our own little community. 

Business response:

We are delighted to hear that you have been pleased with our team's service and community events! Thank you for sharing your experience with us. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Lakewood is a diverse community. The neighborhood is quiet and accessible. The maintenance team is outstanding. The only problem living in Morgan Properties is the $75 amenities fee and how the sewer usage is calculated. 

Business response:

Thank you for sharing your feedback about our community and our team. We are glad to hear that you are enjoying your home and our responsive maintenance team. We understand your concern about the Amenity Fee, but please keep in mind this covers your provided internet access and this price is much lower than the standard service rate offered. Regarding your concerns with the water/sewer calculations, they are based off of occupancy in the home to provide as accurate billing as possible. If you have questions about this, pleas... read more

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Not worth the price and also there are hidden bills we wasn’t aware of that we had to pay!!!!!!not to mention 2 months pay to leave before the lease ends 

Business response:

Thank you for sharing your feedback. We strive to provide a positive living experience for our residents and are disappointed to hear about your concerns. We understand that unexpected fees can be frustrating, but we do discuss all fees/utility costs prior to move in. If you have any questions on them or the lease break process, we encourage you to reach out to our leasing office at lakewoodhillsleasing@morganproperties.com to discuss. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter I will be ending my lease this year. I have been here five years and I now feel like a number instead of a respected tenant. The community is also changing for the worse and I no longer feel as safe as I once did. 

Business response:

Dear Anonymous User, Thank you for your feedback. We are sorry to hear that we did not meet your expectations and would love the opportunity to discuss your concerns and remedy any issues. The Property Manager has reached out directly to discuss your concerns and will work with you to promote a positive living experience again. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter It’s a good place to live. It’s a little loud but other than that worth the cost. Always keep track of when maintenance is coming as they do leave doors unlocked and lights on. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Staff was very polite, helpful and welcoming. Beautiful and peaceful neighborhood. Grounds upkeep is great, very spacious apartment, clean and I love that its dog friendly. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Really appreciate how timely maintenance is. They are also very nice and I see them smiling even as they are driving and walking around. It is a nice chill vibe here. Lots of space, has a campus feel with all the sidewalks in between buildings. The staff pick up trash as well which I think is very considerate. Office is always providing creative, free community events each month. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter it's been pleasant aside from the price jumps with our rent after the water and sewage.. makes it hard to sometimes budget for rent , other bills , and food . It's quiet here though , and i love the responsiveness of the office ! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter my family and i love it here. the neighbors are great as well as the leasing and maintenance people. communicating with the leasing office has been nothing but pleasant. 

Frequently asked questions about Lakewood Hills Apartments & Townhomes

How is Lakewood Hills Apartments & Townhomes rated?

Lakewood Hills Apartments & Townhomes has a 3.9 star rating with 845 reviews. 

When is Lakewood Hills Apartments & Townhomes open?

Lakewood Hills Apartments & Townhomes is closed now. It will open tomorrow at 10:00 a.m. 

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