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Lake Chevrolet, INC
- Car Dealers
- Milwaukee, WI
About this business
Formerly Braeger Chevrolet. Same ownership, location and great service since 1923!
Location details
4100 S 27th St, Milwaukee, WI, 53221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This place is an absolute joke. Funny how service can't find anything wrong then 3 days later the car over heats. Funny how I have to figure out the water pump was bad when you have done a "inspection" and the reservoir is right in front of that the car actually has oil in it. What's it take to be a "certified technician" putting on your Velcro shoes because tying them would be way to much. ********* won't stand up for himself, *** is a ****, and the other manager talks down to you. Learn to work with customers because you s... read more
Business response:
The 2018 ************************ owns has had 4 owners and has been titled and/or serviced in 7 states: **********, *******, ******, ********, ********, ******* and most recently, Wisconsin.On 7/11/2024, the vehicle had ****** miles On 9/30/2024, the vehicle had ****** miles According to CARFAX, during that same 2 1/2 months, the vehicle has been in multiple service departments, including:-Wilde ****** 5 times -Lake Chevrolet 2 times -** ****, 1 time I'm not sure what is going on with his vehicle, but rest assured, Lake and... read more
I should I seen the red flag before I purchased this SUV from this dealership.Well June 2024 I purchased a $60,000 Chevy Tahoe Z71.I noticed there was really a bad smell in the vehicle .The smell was coming from the driver as well as the passenger floor was soaked with water . Tried bringing it up to the sales person Justin ******attention and he was so unconcerned . Well I was told that they would treat it to remove the smell.But ,the problem still wasn't repaired/fixed.I have been back to the service department 4 times now... read more
I think they NEED TO GET RID OF SERVICE MANAGER ! He has the WORST Customer Relations that I have ever had with any Dealership in my 53 years ! Secondly , I took my vehicle to Lake Chevrolet because Ive had issues with my emissions ! Service took vehicle into the Tech. & I went to customers lounge . 10 minutes later service writer came back , and told us they needed to order parts , our vehicle wouldnt be ready until next day . I got back the next day , and asked if the emissions will pass now ! Service writer tells me they ... read more
Lake Chevrolet just robbed me! I have a 100,000 bumper to bumper warranty and they just charged me $90 for a diagnostic fee to tell me nothing is wrong with my truck. The check engine light was on. First time in my life I'm thinking of switching to a ford. I wish I could give them 0 stars.
Business response:
We need a few more details from the customer regarding this concern. Our Service Manager is reaching out to ****************** for more information and hopefully for resolution.
Lake Chevrolet just robbed me! I have a 100,000 bumper to bumper warranty and they just charged me $90 for a diagnostic fee to tell me nothing is wrong with my truck. The check engine light was on. First time in my life I'm thinking of switching to a ford. I wish I could give them 0 stars.<br /> <br /> <br />
Business response:
We need a few more details from the customer regarding this concern. Our Service Manager is reaching out to ****************** for more information and hopefully for resolution.
I took my vehicle in for an estimate on 3/28, was told the soonest they could work on my vehicle was 4/12. I was told it was a one to two week repair. Brought in vehicle on the 12th. When I checked in on the 20th, I was told they hadnt even started to work on my vehicle until the 17th. They were backed up and very busy....So with this delay, now it will be two to three weeks. Checked back on the 27th, and was told would be ready no later than 5/2. Called on 5/4, and told still working on final item, and hopefully by 5/6. It ... read more
I went to Lake Chevrolet August of 2019 looking for a reliable truck for the company I started the previous year. I found a Certified Pre-Owned (CPO) 2016 Silverado. I told the salesman I would be putting a lot of miles on the truck & saw this truck had a 100k/6yr powertrain warranty. The man confirmed the warranty info & I asked that it was from the date I purchased the truck. I was told it would be covered. I decided to buy the 2016 Silverado because I felt that since it was a CPO vehicle & it had a 100k/6yr warranty it wo... read more
Business response:
Received from GM: If the vehicle is out of warranty GM will have limited control. While GM and dealerships have a relationship the dealers are separate entities and how they are willing to help their customers is at their discretion. (Lake tried to put it all on GM and spending GM's money) I know if they don't contact us regarding this issue we will not do any business in the future and will NOT refer anyone to them.
I am not surprised that most of these reviews involve Nick in the service department. Because that is why I am here. I am a customer of Lake Ford, where I was always treated well. I bought a 2020 Ford Fusion in September and Alec was wonderful. This past week, I opened my trunk and the trunk shattered the back windshield. I was completely flabbergasted that this could happen. Since I just bought the car and bought extended coverage I decided to call the dealership. The number I called and prompts I followed took me to Nick. ... read more
Wow! What a horrible experience!!!! Worst customer service I’ve ever had. Nick H***** in the service department is one of the most pompous and arrogant people on the planet! One thing he is great at is being condescending and lying. After buying 5 trucks from this location I can honestly say never again. I hope that anyone reading this thinks twice about buying from here or having their car serviced here. Unless of course you’d like to be treated like garbage and you also like dealing with smug people.<br /> <br /> <br />
Frequently asked questions about Lake Chevrolet, INC
How is Lake Chevrolet, INC rated?
Lake Chevrolet, INC has a 4.3 star rating with 1,979 reviews.
When is Lake Chevrolet, INC open?
Lake Chevrolet, INC is closed now. It will open at 9:00 a.m.
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