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Lafayette Ford Lincoln
- Car Dealers
- Fayetteville, NC
About this business
LaFayette Ford Lincoln is Fayetteville's only family-owned and operated Ford Lincoln dealer, proudly serving the area for almost 70 years. We offer a full line of Fords, Lincolns, and pre-owned vehicles. We also have an award-winning service department and Quick Lane Tire & Auto Center for quick, while-you-wait routine maintenance.
Location details
5202 Raeford Rd, Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great service Ms Davis my service advisor took care of my cars recall in a professional and outstanding manner.
Great Service This is the fourth vehicle I have bought from this dealership. They are dedicated to each person that walks in to make them satisfied and get them the best deal that they can. They will continue to have my future business.
Business response:
Thank you, Elizabeth, for the positive feedback! We thank sincerely appreciate your business and hope to continue serving you for years to come!
Quick Lane I took my car in that I purchased to get nitrogen put in my tires and that's it. It took the maintenance personnel and hour or so to complete the mission. There were several maintenance personnel standing around not doing anything. All the customer service representative to inform me that it would take longer and I would have taken the shuttle to my office.
Business response:
Ashley, we're sincerely sorry to hear about your negative experience at our dealership. Our customers mean a great deal to us and we always try our best to provide a 5-star experience to every single individual. Please contact us at (910) 424-0281 at your convenience so that we can understand the details of your situation and attempt to resolve the issue. Thank you for taking the time to give us your honest opinion.
Awesome Service Michelle is the greatest service rep out there. Knows you by your name and always has a great attitude. Wish other service industries in town followed her lead! You have a winner with her working for you.
Happy Customer After the 6th attempt to fix my vehicle with the part that was required for me to drive my Lincoln MKS, I am to say the least glad to have my vehicle back. I must add this was not the service departments fault, due the fact that Ford/Lincoln kept sending the wrong part. I was at no time without a vehicle while mine was in the shop. I was given a loaner vehicle to drive for this period. I have always been treated with the utmost courtesy and a special thanks to Michele Dunham my service advisor and David Fraire... read more
Retiree. My husband and I recently purchased a 2014 Ford F150 and and are completely satisfied with the wonderful service and professionalism of Scott Flavel and team of Lafayette Ford.
Consistent High Standards of Service Consistent high standards of service from efficient experts who really know what my car needs.
Business response:
E, our service department works hard to ensure your car is receiving our top quality care. Being able to identify problems in your vehicle is important to us so we can keep you safe while out on the road! We are happy to hear that we were able to gain your trust in our business. Please come back to see us if you need anything at all.
State Inspection I brought my car in for "The Works" and state inspection. I was informed that it failed due to communication failure. I stated there are no problems with my car and could it be a problem with the inspection machine. I was told no and that I needed a diagnostics to find the problem. I want to the service department, told them the situation and thankfully, the made time to reinspect my car. The car passed. This caused me an extra 40 minutes of my time. The service department apologized for the inconvience and ... read more
Quick Lube The service at this dealership is always outstanding because the entire staff is highly trained and dedicated. It is a pleasure to drive a Ford Fusion and receive outstanding service from a dealership that can be trusted to provide the best in service and always in a timely manner. Fayetteville,NC is fortunate to have such a dealership.
Business response:
William, we understand your time is valuable which is why we hold ourselves to such a high level of service. Our customers deserve the very best service, so we are glad to hear our team did right by you! We look forward to your next visit!
Frequently asked questions about Lafayette Ford Lincoln
How is Lafayette Ford Lincoln rated?
Lafayette Ford Lincoln has a 4.6 star rating with 4,332 reviews.
When is Lafayette Ford Lincoln open?
Lafayette Ford Lincoln is open now. It will close at 6:00 p.m.
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