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LA Fitness

2.6

About this business

LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more! 

Location details

25352 Woodward Ave, Royal Oak, MI, 48067, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.61,911 reviews
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Salih H's profile image
Salih H 
4 years ago

Am a member of the LA Fitness located in Jacksonville, Florida (University Blvd W, Jacksonville, FL). Have been a member for 3 years now, when i signed up they were easily able to add my credit card information and get me signed up and to work out the same day. But when it was time to cancel they are making me jump through 10 different hoops in order to get it cancelled. They want me to print out a cancellation form and "MAIL" it via paper mail to a address they provide. We are in year 2020, this is a big scam machine, that ... read more

Ashley C's profile image
Ashley C 
4 years ago

SCAM SCAM SCAM!! I have a letter confirming the cancellation of my membership and they will not stop billing my account! They charged me annual fees on a 6 month contract then when I questioned how you could charge an annual fee if we do not have an annual contract I was told that I was actually i was not in a contract that LA Fitness doesn't offer contracts?? But if I cancel my policy prior to the 6 month deadline I have to pay a cancellation fee?? No one knows what is going on. everyone has a different story. I have reques... read more

Natalia H's profile image
Natalia H 
4 years ago

I think it’s ridiculous that a gym can close at 8pm during weekdays then have the audacity to close at 5pm on weekends considering cancelling my membership and moving gyms that have actual flexible hours and advising friends and family to do the same 

William S's profile image
William S 
4 years ago

LA Fitness will not cancel your membership ever. Do not sign their form!! I have made monthly telephone, written (Round Rock and California) and in person contact due to my being a Covid19 high-risk medically compromised individual. My contacts have been civil and made in multiple forms all in accordance with their contract -- every month since May. They are still charging my credit card every month. Once again they charged me in late August, which I have now disputed with my Credit Card company. 

Marie-laura j's profile image
Marie-laura j 
4 years ago

I will advised everyone to join our voices and to do a class actions against LA fitness. I was robbed 514 $ during covid and i use my membership for 2 weeks before it closed. They are thief. I received a email stating that they are sorry for charging during covid they will give me back those months when they are opened. As soon as they opened they never respected their engament. I called multiple time and everytime they say that the manager will call me back Andrea and never did. Until they canceled my membership after charg... read more

Garrett B.'s profile image
Garrett B. 
4 years ago

I lost my membership after getting laid off due to COVID-19 related downturns. My membership was through my employer. I was not notified that the gym reopened due to my membership being terminated, but I did see two charges for $240 each for personal trainings that I would be unable (and unwilling due to the pandemic) to attend. I called the local LAF, they said they emailed me about the gym opening and they would need a manager to figure this out. The manager was in a meeting, so I would get a call back in an hour or so. No... read more

Tara E's profile image
Tara E 
4 years ago

LA Fitness is not taking mask wearing seriously as evidenced by the fact that the front desk man isn't wearing one! I will be looking for another gym. 

cynthia j.'s profile image
cynthia j. 
4 years ago

I went through 3 trainers in 3 months, who all stood me up numerous times and left the gym without telling me. I tried verbally and emailing to end my membership due to the gym not keeping their end of the contract signed. I was continually billed at the wrong price, a very higher one, for six more months. Its now been over a year of me sending proof of text messages, and emails proving LA Fitness not fulfilling their end to the contract, asking for a refund of the months I was not trained and nobody will respond back to me.... read more

Julissa R's profile image
Julissa R 
4 years ago

I was a customer for many years having more than one membership for my family. In May I tried to cancel by following their guidelines and it was basically impossible. Reached out to CS several times but no matter what I did ended up in an endless circle, therefore, requesting CS to cancel 2 memberships. They charged me for June and canceled a week after. I informed them my request had been submitted before the charge to refund my account. They charged the 2nd canceled membership in June and July even though it was canceled. ... read more

Frequently asked questions about LA Fitness

How is LA Fitness rated?

LA Fitness has a 2.6 star rating with 1,911 reviews. 

When is LA Fitness open?

LA Fitness is open now. It will close at 11:00 p.m.  

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