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LA Fitness
- Recreation
- Houston, TX
About this business
LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more!
Location details
2130 W Holcombe Blvd, Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Worst experience ever. Signed up for a 3 day pass that they would not honor for ****** **. The ** started in on politics saying if we had a different governor they could honor the 3 day pass because of capacity. I am a member at Lifetime fitness and no 60% capacity issues there. I was looking for a closer alternative to Lifetime as a second club to not have to deal with traffic that can be bad when driving to ***********. My son and I were interested in signing up but wanted the pass to make sure we liked the club. I explain... read more
I signed up for 6 months of personal training and they continued charging my checking account after the agreement ended. I spoke to a rude GM which stated i needed to cancel in person otherwise I'm considered month to month. This was never discussed when i signed the agreement, and they never gave me a copy of the agreement.This is a huge scam!
I wish zero stars was an option. An associate named ******************* is calling past customers claiming that they have an outstanding balance that is set to go to collections, but that balance can be wiped out by signing up for their $15/mth promotion, which could then be cancelled within 3 days. Rather than fight a fairly small amount past due and kill my credit score with something going to collections, I paid the $15 and stated to *** that I wanted him to cancel my account the next day, which he said he could. I called... read more
I was offered a free trail for a personal trainer and I genuinely was convinced it would be something worth my time and money to achieve my fitness goals so I decided I would give it my commitment. The first session I was assigned to a trainer that was unprofessional and the session was only about ***** minutes when I originally thought it would be at least 50 minutes because thats what was stated on my contract. The trainer was talking the whole time about his personal life and it was hard to even keep track of what number ... read more
If I could give this place any rating, it would be a minus 1 star. The people working at the desk are comatose and do nothing to help the customer. I've experienced three instructor absences in the last few weeks . The schedule said that they had a sub in place and no one showed. When i asked the front desk where the instructor was, he said he didn't know and put no effort into finding out why.The place is filthy, no toilet paper half the time and nothing to clean the spin bikes with. I now bring in my own wipes.Ever since t... read more
My 14 year old son and two of his 14 yo buddies searched for a place with extended hours to play basketball and workout. They looked at Esporta in ********, **. The membership person told them about a 3-day FREE trial period. He had them sign a membership agreement and leave their debit cards on file BEFORE they looked at the facilities. The FREE trial period ended on a Sunday Nov. 20; the membership person was OFF on Sunday. My son texted him to cancel his membership. He did not respond. So I called the main office in CA to... read more
Business response:
There should be some regulatory agency looking into this company's business practices.
Employee attitude:My husband is a member of LA fitness. I went to check in with his QR code because he was loading stuff from the car. I told the front desk saying this was my husband's QR code and I was his guest (his membership allows him to bring the guest). I ask the front desk can I get in because I am ******* to the restroom. He started to speak ironically "there is a subway, why don't you go there?" I told him my husband is loading stuff from the car and I want to use the restroom. He started laughing at me and ask "i... read more
This company thrives off of people paying for a service they do not use. I signed up for personal training, thinking this would help my fitness goals. I was assigned one personal trainer, not given any other options. There were no directions given about how to switch trainers. My session with the trainer I was assigned was an absolute joke. Nothing I said was taken into account. We had texted and I told him we were thinking about cancelling, no one reached out to remedy the situation. When I called to cancel I explained how ... read more
Cancelling membership is was a nightmare. And had to pay for a month I was t gojng to use. Place is a rip off
Frequently asked questions about LA Fitness
How is LA Fitness rated?
LA Fitness has a 2.4 star rating with 1,255 reviews.
When is LA Fitness open?
LA Fitness is open now. It will close at 11:00 p.m.
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